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in Morrisville, NC
Shift Lead Guest Service Representative
•8 days ago
Estimated Pay | $15 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Morrisville, North Carolina |
Compare Pay
Estimated Pay We estimate that this job pays $14.52 per hour based on our data.
$10.19
$14.52
$21.79
About this job
Job Description
Job Description
The Nothing Bundt Cakes, a Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.
Accountabilities/Duties:
Accountabilities/Duties:
- Greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs.
- Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
- Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
- Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions.
- Replenishes cake display case to ensure a strong visual presentation.
- Assists the Crafter in preparing cake decorations and packaging supplies as needed.
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.
- Seeking a professional, responsible , kind and mature individual.
- We are closed on Sundays! This is a fantastic day off, guaranteed.You may be asked to work a Sunday during holidays.
- Exhibits high energy interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
- Enjoys interacting with diverse people and providing a superior guest experience.
- NO SUMMER POSITIONS AVAILABLE, seeking year round employment only!