VA and Military Outreach Coordinator - Knoxville, TN

Passionate about supporting veterans? Join us as a Veteran & Military Outreach Coordinator. Drive growth, build key relationships, and make a meaningful impact. Ready to lead? Apply today.

Bradford Health Services is an industry leader in providing hope and healing to people with substance use addiction and associated co-occurring disorders. We have an immediate opening for the Veteran & Military Outreach Coordinator position for our Knoxville, TN market.

As a Veteran and Military Outreach Coordinator, you’ll drive growth by building relationships with military and veteran organizations and showcasing our unique clinical programming. If you’re passionate about making a difference, join us in expanding our impact regionally and nationally. Apply now to be a player in elevating our facility’s reputation and providing top-notch care for those who served. Take a step forward in your career with Bradford Health Services.

Duties Responsibilities:

• Develops and implements business development programs in consultation with the Vice President of Business Development.
• Maintains a schedule of primarily of veteran/military organizations regionally/nationally. Documents every contact in the appropriate Customer Relationship Management (CRM) system.
• Maintains current account information and business development referral/admission records and statistics, including the preparation of business development reports and materials.
• Develops and maintains new veteran/military organization account relationships and markets.
• Targets and creates new strategies for increasing business from veteran/ military organizations in highly competitive markets.
• Develops and conducts workshops, seminars, and facility tours to educate clients, families, community, and veteran/military organization referral sources on programs and services provided by the facilities and provides an opportunity to identify potential referral sources.
• Represents Bradford’s facility programs at professional functions and communicates mission in all outreach interactions. Acts as a liaison between the facilities, referral sources, and the general public to further the goals and positive, professional image of the facilities.
• Manages leads from referral sources and ensures efficient admissions process for clients. Maintains collaborative working relations with the Admissions Department.
• Collaborates closely with facility discharge planners, social workers, case managers, physicians, and management, as well as provides education staff to general referral sources.
• Maintain current awareness of changes in the industry through self-education, peer education, and professional and community involvement for the betterment of this position and the facility programs.
• Attends scheduled department meetings to provide timely reports on month-end reviews, client serving schedules, customer sales forms, and other reporting requirements.
• Generates face-to-face meetings and admission activity per goal and documents in CRM in a timely manner.