Specialist IV - System Analyst and System Support

202400052S

Specialist IV - System Analyst and System Support

Non-Exempt

This position is a pay grade 09. Please see Pay Grade Table at: .

Technical/Para-Professional

Financial Aid

Division of Enrollment Success

02/12/2024

Yes

Bachelor’s degree in Computer Science, Business, Mathematics, Statistics, Management Information Systems, or a related field. Courses in Computer Science would be helpful. Two years related work experience or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Performs highly advanced specialist duties for the Financial Aid Department.

Performs highly advanced specialist duties. Assists the System Analyst and Solution Support area in the analysis of office automation needs for the Financial Aid office. Conducts system investigations including troubleshooting, cleaning data and repairing database objects associated with Ellucian Banner, National Student Loan Data System, Common Origination & Disbursement, ELMSelect and other third-party software as necessary. Responds to information requests. Collects, reconciles, and maintains complex data. Develops, implements, and defines the processes necessary to refresh or otherwise maintain sets of data for testing and development purposes, converting data and systems, and automating processes when necessary. Conducts research for preparation and dissemination of information. Prepares, reviews, revises and distributes documents and correspondence. Serves on committees as needed. Designs, Implements and maintains Structured Query Language (SQL) queries and rules to automate Financial Aid programs. Researches, interprets, and communicates Federal and State regulations as needed for implementation and upgrading software and processes. Prepares weekly, monthly, and annual reports for administrative decisions and federal requirements. Performs other related duties as assigned.

Requires detailed knowledge of university infrastructure, policies and procedures. Requires thorough knowledge of office systems. Must have the ability to solve operational problems and make suggestions for process improvement.

Up to 40% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.