Administrative Assistant

The Administrative Assistant position is responsible for performing various administrative and customer support functions for multiple bank departments. Duties of this position include, but are not limited to:

• Greet and direct customers, visitors, vendors, and other guests to the appropriate employee or department.
• Answer phones, route calls and inquiries to appropriate staff, respond to questions, etc.
• Conduct daily opening and closing procedures.
• Complete support tasks for various Retail Department functions.
• Perform customer service representative duties as needed.

A high school diploma or equivalent is required. Previous customer service experience is preferred.

Additional qualifications of the position include:

• Ability to conduct multiple tasks in a fast paced work environment while maintaining composure.
• Ability to analyze problems, identify workable solutions, and select the appropriate course of action in an unbiased manner.
• Superior organizational skills.
• Advanced customer relationship skills.
• Strong math and analytical skills.
• Ability to collaborate with peers and management in a professional manner.