Lead, Care Coordinator

Lead, Care Coordinator

Full time, 36 hours per week

$15.00/hour minimum

We offer competitive salary, benefits (including medical, dental, vision), retirement, PTO, and recognize 9 paid holidays.

If you are a compassionate professional who provides exceptional quality care, Jordan Valley is for you! We are Missouri's largest Federally Qualified Health Center founded in 2003 and we serve 75,000 patients each year. The mission of Jordan Valley is to improve the health of our community by providing high-quality and accessible medical, dental, and behavioral health services to Southwest MO. We're collaborative and believe in always going above and beyond as part of our commitment to deliver excellent care to our community!

Job Overview:

The Care Coordinator Lead oversees the Care Coordinator department and ensures the operations of the department are utilized throughout the organization.

Duties:

• Supports the development and implementation of the Care Coordinator department.
• Responsible for department's operational excellence and ensures that the department delivers quality services in accordance with applicable policies, procedures, and professional standards.
• Supervises Care Coordinator positions including disciplinary, time keeping, recruitment and employee relation issues.
• Assist in providing outreach and Medicaid enrollment within the community.
• Assists patients with applications to Medicaid, which also induces temporary Medicaid, presumptive Medicaid, disability Medicaid, pregnancy Medicaid, and verifies coverage.
• Interviews, orients, and continually mentors new hires for department with assistance of HR department.
• Prepare grant reporting.
• Conduct team meetings with department.
• Conduct trainings with other departments on topics related to functions of Care Coordination.
• Provide partial oversight of Show Me Healthy Women program.
• Provide assistance to coordinate organization-wide quality improvement activities to comply with Joint Commission and other external agencies reporting requirements.

Benefits

Our benefits are designed to encourage a healthy work-life balance.

• Health (Both HSA and FSA options and access to our Telemedicine program)
• Vision
• Free dental and life insurance, and long term disability. Affordable rates for family dental and life insurance.
• 403b retirement match on the 1st of the month after 30 days.
• Employee Assistance Program
• Day One PTO Accrual
• 9 Paid Holidays
• Free On Site Fitness Facility at our Springfield Tampa Clinic

Preferred Qualifications:

• Management experience in healthcare setting.
• Associate Degree.
• Minimum of 1 year Clinic experience in case management or comparable position.

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