Parts Assistant Manager

Parts Manager

Driscoll Motor Co Parts Assistant Manager is responsible for overseeing the entire parts department including but not limited to: distributing the correct parts to each technician to complete their current job. Ensuring all parts are added to the required Invoice before invoicing, helping our customers get the replacement parts they need. Manage employees, checking inventory, scrapping used warranty parts, and ordering new parts when necessary. Manager will also directly handle customer service when an issue needs extra support.

Parts Manager Duties and Responsibilities

• Work closely with Service Department to keep up with all parts on order & backorder, and ensure communication when they arrive so repairs can be completed
• Maintain regular inventory and place orders when necessary
• Oversee the shipment of replacement parts
• Handle complex or pressing customer issues
• Manage your team and set employee schedules
• Ensure all parts that leave the parts area are accounted for on all retail, warranty & customer invoices
• Manage parts returns for warranty transactions
• Manage proper scrapping of used parts according to all GM guidelines
• Source parts from external customers when required
• Handle orders and shipping for eCommerce
• Adhere to all OSHA Rules & Guidelines for handling hazardous materials and maintaining up to date training as required
• Maintain current training for GM requirements
• Train new parts department employees

Parts Manager Requirements and Qualifications

• High school diploma or GED certificate
• Automotive experience
• Management or leadership experience
• Strong communication and customer service skills
• Computer proficiency

Benefits

• Pay Plan comparable to industry standards/experience
• Comprehensive Medical Plan – Company pays portion of employee’s coverage. Spouse/family at Employee’s expense. Dental & Vision Plans available at Employee’s expense
• 401k Retirement Plans
• Paid Training
• Up to 3 weeks Paid Vacation
• Special Bonuses & Incentives

About Us

We are a family-owned business who values our people and want them to succeed. If you’re in the customer service business, have a love for anything concerning automotive or just looking to make a change we want to talk to you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.