customer service rep

Looking for a CUSTOMER SERVICE candidate to:

• Recommending changes in products/services and company policy by evaluating results.
• Maintain records on customer sales.
• Deal with customer complaints by investigating issues and come up with solutions.
• Prepare reports and make recommendations to management.
• Keep management informed by submitting activity and sales reports along with monthly and annual territory analyses.
• Attend educational workshops, establish professional and personal networks and read relevant industry publications in order to keep up to date.
• Identify new markets and opportunities.

If interested, a good candidate will have a resume that will reflects the following qualities.

• Excellent communication and interpersonal skills.
• A confident and determined mindset.
• A high level of drive and self-motivation.
• The ability to grow in a competitive environment.
• The capacity to cope with rejection.
• IT & numeracy skills.
• Commercial awareness.