Inside Sales

Responsibilities:

• Assist and conduct counter sales as needed and as required.
• Process all incoming internal and external customer inquiries via phone, fax, email, mail, or online, and assist outside sales in quotes and/or orders.
• Input customer orders, quotes, for products.
• Purchase of product to fill said orders.
• Quote and sell our supplier’s products that provide value to our customers and a fair profit to the Company.
• Identify, contact, provide quotes, and close orders on potential and targeted customers.
• Use electronic and published catalogs to provide product, pricing, and availability information to customers on all their conveyor belt needs.
• Solve or request management’s assistance to quickly solve customers’ problems.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products.
• Handle customer complaints and returns, while showing a positive attitude.
• Provide after-hours support for internal and external customers, as needed.
• Maintain and expand knowledge of companies products, so that these products can be presented professionally to our customers and potential customers.
• Obtain knowledge of competition’s pricing provided to customers, along with their products, financial data, sales numbers, and profit margins.
• Provide the best service in the conveyor belt industry to our customers.
• Adherence and compliance with the company’s Certificate of Conflicts of Interest, Confidentiality and Standards of Business Ethics, and Hiring Standards.

 

 Job Requirements:

• Delivers superior customer service.
• Effective listening and good phone skills.
• Able to handle difficult customers with diplomacy and tact.
• Team player who works productively with wide range of people.
• Professional demeanor. • Comfortable in fast-paced environment.
• Capable of following written instructions and documented procedures.
• Understand belt inventory.
• Accuracy and attention to detail.
• Technical expertise and knowledge of companies products.
• Demonstrated understanding and application of effective selling strategies and techniques.

Legally authorized to work in the United States

Must be able to pass a background

Benefits:

Paid time off

401(k) enrollment

Health insurance

Dental Insurance

Vision insurance

Life Insurance

Ability to set up a Flexible Spending Account

You will be a valued member of a stable and established company. We are committed to our employees’ professional development and will provide you with ongoing training as well as opportunities for advancement.

 

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PandoLogic. Keywords: Inside Sales Representative, Location: Shreveport, LA - 71103 , PL: 592652634