Auto Express Lane Service Advisors, $50K - $70K Plus, Entry Level

Ken Chrysler Dodge Jeep Ram of Bedford
310 Broadway Ave, Bedford, OH 44146

Rare, Entry-level Opportunity!

Ken Ganley Chrysler Dodge Jeep Ram of Bedford is HIRING NOW for friendly, energetic Express Lane Service Advisors to advise customers on service options and costs when their vehicle needs an oil change, tire rotation, light line maintenance, service, repair work, etc. Excellent customer service skills are required!

Previous service department experience or sales experience in any industry is a plus! This is an entry-level position - we will train you! Automotive mechanical knowledge preferred.

 is proud to be Ohio’s largest dealer group and now ranks #14 in the country overall. Join our world-class team and be a part of one of the fastest-growing dealership groups in Northeast Ohio and beyond! We offer continuous paid training and a best-in-class compensation and benefits package, including top pay and benefits in our area. Apply online today!

We offer:

• Top Pay in the Area! Tell us about your experience at your interview!
• Base + Commission + Monthly Bonuses! First-year income potential: $50,000 - $70,000+!
• Full-time Position
• Paid Training
• Full Family Benefits – Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan
• Generous paid vacation, holidays & sick time
• Employee discounts on products & services & vehicle purchase plans
• State-of-art, heated facility
• Shop Lunches
• Knowledgeable Service Advisors & a well-equipped fully stocked Parts Department
• Stable work with growth and advancement opportunities

Responsibilities - Express Service Advisor:

• Schedule appointments for oil changes, light line service, maintenance, recall work
• Greet customers, inspect their vehicle, and answer questions
• Advise customers on necessary/suggested services and costs
• Offer additional services and products, including special promotions
• Follow the status of a customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer

Qualifications - Express Service Advisor: 

• Excellent customer service and communication skills
• Basic automotive operational knowledge is helpful
• Service Advisor experience is a plus but not required – we will train!
• A positive attitude and professional appearance
• Pleasant, energetic, conscientious, dependable, and the ability to multi-task in a fast-paced environment.
• Valid driver's license and good driving record
• High school diploma or equivalent
• Please upload your resume and complete the online assessment for priority consideration!
• Applicants must pass pre-employment screening
• We are a Drug-Free Workplace

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.