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IS Technical Support Specialist III
| Hours | Full-time, Part-time |
|---|---|
| Location | Lexington, Kentucky |
About this job
IS Technical Support Specialist III
Requisition Number:RE44774
Department Name:40550:Ctr For Applied Energy Res
Work Location:2540 Research Park Drive Lexington, KY 40511
Grade Level:44
Salary Range:$43,361-69,383/year
Type of Position:Staff
Position Time Status :Full-Time
Required Education:BS
Click here for more information about equivalencies::Required Related Experience:2 yrs
Required License/Registration/Certification:None.
Physical Requirements:Lifting objects up to 25 lbs. Sitting for long periods of time.
Shift:Monday – Friday; 8:00 AM to 5:00 PM; and rarely may require working weekend or evening hours.
Job Summary:As an IS Technical Support Specialist III, you will be responsible for providing technical support and guidance to end-users and clients within our organization. Your expertise will be crucial in resolving technical issues, troubleshooting software and hardware problems, and implementing effective solutions to optimize system performance. Additionally, you will collaborate closely with other IT members to escalate and resolve issues, contribute to the development and maintenance of technical documentation and knowledge bases. The ideal candidate will possess experience in IT support, an understanding of various operating systems and networking principles, excellent communication skills, and a proactive approach to problem-solving. The candidate will also help users determine hardware and software needs and handles the procurement process and tracks orders and distribution of IT and departmental assets.
Skills / Knowledge / Abilities:Proficiency in computer programming, data base management and software.
Does this position have supervisory responsibilities? :No
Preferred Education/Experience:Information or computational sciences.
Deadline to Apply:04/18/2024
University Community of Inclusion:The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
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