Property Manager

JOB PURPOSE or JOB SUMMARY:

The Property Manager (PM) is responsible for assisting in maintaining maximum occupancy of the property, control expenses and staying within the property’s operating budget, delinquency/collections procedures, resident satisfaction/retention, maintenance issues and upkeep of the grounds and office areas.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Knowledge of and adherence to company policies and local, state, and federal laws.
• Always adhere to Fair Housing requirements and regulations.
• Responsible for on-site adherence of property funding regulations (e.g., LIHTC Compliance, HOME rule, etc.) and the successful explanation of program rules to prospects, applicants, and residents.
• Process all new resident move-in files and resident re-certifications in a timely manner according to Section 42/LIHTC guidelines and submit to compliance for final approval.
• Manage the long-term financial performance of property assets to the benefit of the community and the organization.
• Implement and utilize tools available, such as the Budget Control Log, to manage expenditures to the community’s established financial budget.
• Assist in the creation of property’s financial budget annually.
• Assess and enforce late fees, community rules and policies.
• Collection of rents and other monies due by the community residents, strong knowledge of ledgers, and accurate reconciliation of payments on the same day they are received.
• Consistent follow-through with vendors to ensure services are received by the community per the scope of work provided.
• Perform basic accounting functions in software – e.g., payable entries, charge batches, future lease charge adjustments.
• Ability to understand and utilize marketing plan for community. Knowledge of market surveys and ability to collect required data and analyze results to maximize community’s position within the local market.
• Complete regular physical property inspections, aid in developing community upkeep plan, and ensure execution of same. Regular cleaning of office area.
• Coach, support, and develop site-staff. Knowledge of performance management and development plans.
• Coordinate with maintenance staff to manage unit turn workflows between leasing demands, budgetary constraints, and competing maintenance demands. Responsible for ensuring quality between unit turns is consistent and in line with company expectations.
• Represent your team, community, and the company in a polite and professional manner always.
• Other Duties as assigned by supervisor.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

MINIMUM QUALIFICATIONS:

1. Education and/or experience

1. Three to five years of related property management experience preferred.
2. Supervisory experience preferred.
3. High school diploma or equivalent, required.
4. Some college or trade school, preferred.

e. LIHTC/ Affordable housing knowledge, preferred.

1. ARM, CAM, HCCP, TCS or equivalent, preferred.
2. Valid drivers’ license, ability to drive and insurance required.

1. Language Skills

1. Ability to communicate clearly with others orally and in writing.
2. Able to read and comprehend simple instructions, correspondence, & memos.
3. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.

1. Mathematical Skills

1. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

1. Computer Skills

1. Intermediate experience with Microsoft Office (Word, Excel, Outlook, Teams) & Property Management Software, required.
2. YARDI experience, preferred.

1. Reasoning Ability

1. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
2. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
3. Strong leadership skills

PHYSICAL AND MENTAL DEMANDS:

Frequently must stand, sit for long periods of time, walk, reach with hands/arms, stoop, kneel, and crouch. Rarely must crawl, bend, or lift to 25 pounds.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.