Urgently hiring Use left and right arrow keys to navigate
Estimated Pay $19 per hour
Hours Full-time, Part-time
Location Victorville, California

Compare Pay

Estimated Pay
We estimate that this job pays $18.51 per hour based on our data.

$15.14

$18.51

$29.79

About this job

Job Description

Job Description
CUSTOMER SERVICE REPRESENTATIVE

  • GREET EVERY CUSTOMER WITH A SMILE AND FRIENDLY HELLO



  • ASK CUSTOMER FOR FIRST AND LAST NAME, ADDRESS, PHONE NUMBER

(IF RETURNING CUSTOMER VERIFY INFO)

  • GET VEHICLE INFORMATION YEAR, MAKE AND MODEL



  • GET DETAILED DESCRIPTION OF CUSTOMERS CONCERNS

(TRY TO GET AS MUCH INFO AS YOU CAN DISCRIPTIVE WRITING)

  • ASK CUSTOMER IF THEY WILL BE DROPPING OFF OR WAITING



  • OFFER CUSTOMER WATER/ COFFEE



  • ASK SERVICE ADVISORS FOR APROX WAIT TIME

(DON'T JUST GUESS)

  • ALWAYS BE KIND AND FRIENDLY TRY TO MAKE EACH CUSTOMER FEEL WELCOME



  • WHEN DEALING WITH A DIFFICULT CUSTOMER NEVER ARGUE WITH THEM, ALWAYS EMPATHIZE AND OFFER TO GET A MANAGER.



  • DURING CASH OUT PROCESS GO OVER DECLINE WORK, THANK THEM FOR THEIR BUSINESS, OFFER MIDAS CREDIT CARD



  • KEEP OFFICE CLEAN, SMALL TALK WITH CUSTOMERS TO GAIN A RELATIONSHIPS, KEEP OFFICE OCCUPIED AT ALL TIMES



  • WHEN HAVING TV ON TRY TO VEER FROM HAVING POLITICAL NEWS OR RELIGIOUS CHANNELS ON



  • IF A CUSTOMER REQUEST AN ESTIMATES GET THE INFORMATION AND GIVE IT TO THE SERVICE ADVISOR

You might also like

in Victorville, CA

$15 - $17
Verified per hour

Customer Service Associate (Cashier)

Shell • 2d ago
Urgently hiring5.3 mi Use left and right arrow keys to navigate
$15 - $19
Verified per hour

Customer Service Associate (Cashier)

Rebel • 10d ago
Good payUrgently hiring1.2 mi Use left and right arrow keys to navigate
$19
est. per hour

Volunteer Outreach Coordinator

City of Hesperia • 5h ago
Urgently hiring5.3 mi Use left and right arrow keys to navigate
$16.00
Verified per hour

Instructor Caregiver for Day Program - Victorville

Redwood Family Care Network • 2h ago
Excellent payUrgently hiring Use left and right arrow keys to navigate
$23
est. per hour

Direct Support Professional - Apache

Redwood Family Care Network • 2h ago
Urgently hiring5.4 mi Use left and right arrow keys to navigate
View more like this

Companies hiring customer service representatives

in Victorville, CA

Nearby locations

Explore more customer service representative jobs

in Victorville, CA

Nearby Job Titles

Radiologist Jobs Radiologic Technologist Jobs Registered Nurse Jobs Taxi Driver Jobs Clinical Laboratory Technician Jobs

Nearby Locations

Victorville, CA Jobs Apple Valley, CA Jobs Hesperia, CA Jobs Adelanto, CA Jobs California Jobs

Nearby Companies

Uber Jobs Soliant Jobs KPC GLOBAL MEDICAL CENTERS INC. Jobs Lead Health Jobs AMR Jobs

Nearby Categories

Full-time Jobs Part-time Jobs Gig Jobs
Posting ID: 928407148 Posted: 2024-05-02 Job Title: Customer Service Representative
Home
Job Search
Customer Service Representative