Assistant General Manager

Great Opportunity awaits!!! Seeking an energetic and motivated individual to lead our sales and front desk efforts, part-time and/or full-time to work in our IV Vitamin Therapy spa.

THE DRIPBaR is a new, emerging franchise. We provide our customers with the latest, highest quality intravenous and intramuscular vitamin drips that deliver essential nutrients right at the cellular level for maximum absorption.

We are seeking happy and upbeat associates to help us promote intravenous vitamin therapies to support our clients healthy lifestyles. Our clients are interested in anti-aging, health support, improving energy and mental sharpness. They are not waiting to get sick - they are working to stay well. We also support many clients battling through chronic illnesses such as cancer, inflammatory bowel disease, chronic fatigue, fibromyalgia, cognitive impairment, and other challenging conditions that are only partially addressed by conventional medicine.

The right candidate will be confident, outgoing, and have a philosophy supportive of the complementary, client-centered healthcare that we deliver. In exchange, you will have an exciting and rewarding career full of happy clients and a supportive staff.

You will be communicating directly with clients who may have a lot of questions. You will need to be a patient listener and good communicator.

Requirements:

Two or more years customer service (required)

Minimum of one year sales experience in a retail/commissions setting

Previous Managerial/Personnel Experience (preferred)

Excellent time management and organizational skills.

Ability to manage multiple tasks and prioritize effectively.

Ability to work independently and as part of a team.

Ability to remain professional and courteous in challenging situations.

Qualifications:

Knowledge of office machines (e.g. fax, printer etc.)

Knowledge of office management with previous successful management experience

Excellent knowledge of MS Office (especially Excel and Word)

Sense of ownership and pride in your performance and its impact on companys success

Critical thinker and problem-solving skills, quick learner who is willing to learn

Team player

Good time-management skills/ excellent multitasking skills

Great interpersonal and communication skills

Customer-centric

Assistant General Manager Responsibilities:

Responsible to perform, oversee and support front desk/sales function, and monitor daily performance of other front desk team members to ensure duties are completed accurately, efficiently and timely. When working the front desk yourself expect to be making 30-40 calls daily.

Responsible to maintain high level of client care and act as an educational/coaching resource for front desk/sales staff.

Responsible to provide guidance on front desk procedures and answer questions regarding

protocol.

Responsible to document performance of front desk staff and report this to the General

Manager.

Responsible to meet with management team to discuss personnel issues and address and

solve problems among staff.

Enters appropriate data into computer systems and creates reports as necessary

Assists general manager with performance appraisals, by providing needed information

Assists with development and implementation of new and existing procedures and guidelines

Answer all the customers' questions and address their complaints in General Managers

Absence

Monitor office supplies

Send supply orders to General Manager when necessary

Monitor inventory throughout all departments

Monitor and update records and files

Responsible for all regular duties as outlined below

Greet, communicate with and welcome guests

Keep front desk clean, tidy and supplied with all the necessary supplies

Keep the office in order

Check, sort and answer emails, and all other incoming message streams

E-mail end of day (EOD) report to General Manger

Call clients to confirm next day appointments.