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Estimated Pay $22 per hour
Hours Full-time
Location Steilacoom, Washington

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Estimated Pay
We estimate that this job pays $22.48 per hour based on our data.

$17.24

$22.48

$33.04


About this job

Salary Range $36 - $40

City Experiences is seeking a Master for our HMS Ferries operation in Steilacoom, WA.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Master directs the ferry's activities and operates the vessel safely and efficiently while supervising onboard employees. This position serves as the primary contact onboard the vessel with the USCG concerning compliance with laws and regulations. The Master administers training and drills aboard the vessel, and this position ensures a high level of customer service is provided.

Essential Duties & Responsibilities:
  • Remain true to and champion the Company's Core Values and Code of Conduct.
  • Safety First - Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Safety Culture.
  • Consider reliability and efficiency with regard to Company operations.
  • Monitor waterways, vessel, and passengers to ensure safety during ferry operation.
  • Conduct and supervise onboard training and routine drills.
  • Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, life preservers, work vest).
  • Ensure safety equipment is available and in proper working order and that all personnel have proper Personal Protective Equipment (PPE).
  • Ensure all chemicals and other types of hazardous or caustic materials have Material Safety Data Sheets (MSDSs) and are properly handled, stored, and disposed of (as required).
  • Document and report safety related concerns or incidents.
  • Ensure safe and efficient operation of the vessel.
  • Direct the ferry's activities and ensure passengers' safety and security while vessel is underway.
  • Operate vessel at economic engine speeds, per established policies.
  • Plan and coordinate safety inspections of the ferry to insure safe operation of equipment, crew safety and compliance with USCG laws and regulations.
  • Train and provide feedback for evaluation of the performance of marine crew.
  • Act as operation representative and provide information concerning ferry operations to the public, community groups, Coast Guard and other appropriate governmental agencies.
  • Ensure all inspections by the USCG meet the standard (no 835s) insofar as is practicable.
  • Ensure vessel(s) maintain a COI inspection ready condition at all times.
  • Ensure vessel(s) are kept in appropriate satisfactory condition and maintenance work is done
    unobtrusively while guests are onboard.
  • Maintain and enhance our benchmark status with all inspecting agencies.
  • Ensure compliance with all applicable local, state and federal safety and environmental regulations to include station bill assignments.
  • Provide required training as needed for working with and proper disposal of hazardous waste.
  • Review contents of Vessel Operations Guide and Pass down Log.
  • Maintain radio watch and monitor VHF channels 13 and 16.
  • Guarantee a physically safe and environmentally sound working environment - proper tools, training, facilities and materials for all crewmembers; conduct weekly emergency drills.
  • Ensure that the safety of our guests and crewmembers is maximized through careful and vigorous definition, administration and enforcement of safety policies and guidelines. Coordinate emergency response.
  • Develop strong relationships with appropriate crewmembers and represent the Company at meetings
    and other functions as requested.
  • Participate in meetings, training, drills and safety audits as required by USCG & company policy.
  • Ensure vessel is secure and prior to departure from evening shift.
  • Assure quality workmanship and performance by crewmembers.
  • Ensure employees are properly uniformed, demonstrate appropriate attitudes, are technically competent in their area of responsibility, that all crewmembers are providing their best efforts, and that we have identified and are using their skills to the company's best advantage.
  • Understand the Employee Handbook and adhere to policies.
  • Ensure that all company policies are understood by, valued and followed by employees.
  • Demonstrate Company goals and values and distribute to all employees.
  • Understand and comply with the Safety Management System (SMS).
  • Understand and comply with Standard Operating Procedures (SOPs).
  • Maintain Crew Qualification binder.
  • Understand and comply with HELM operating procedures.
  • Collaborate with other HMS personnel to remain attentive to regulatory requirements and alert to
    regulatory changes.
  • Ensure compliance with all applicable local, state, and federal safety and environmental regulations.
  • Ensure vessel is in an inspection-ready condition at all times.
  • Complete required administrative forms clearly and accurately to include Accident/Incident Reports.
  • Manage and verify all toll collections and reporting activities, including end-of-shift deposits.
  • Ensure ferry logs are maintained in accordance with USCG regulations, including but not limited to the official log, radio log, safety inspections, licensing information and safety training records.
  • Responsible for accuracy of passenger and vehicular numbers.
  • Generate USCG 2692's, incident reports and SitReps as required.
  • Perform other duties as assigned which may include special projects as directed by Port Captain and/or General Manager.
Requirements & Qualifications:
  • HS Diploma
  • Bachelor's degree, or equivalent of experience, from an accredited institution preferred
  • U.S.C.G. license endorsed as Master of Motor Vessels of at least 100 gross tons
  • Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain
  • Valid First Aid/CPR Certification, and/or ability to obtain and maintain
  • Valid Driver's License
  • Copy of DD214, if Veteran status
  • Excellent verbal and written communications skills
  • Ability to effectively interact with the passengers, guests, and fellow employees.
  • Ability to work in fast-paced, quickly-changing environment
  • Ability to use independent judgment and discretion to develop and execute innovative solutions to crew management and morale issues
  • Demonstrated ability to bring increased value to task through efficiencies and cost-control
  • Computer literacy with MS Office software knowledge
  • 3 years' experience in the passenger vessel industry demonstrating the ability to handle growing levels of responsibility
  • Excellent career record in marine industry
  • Must be at least 18 years of age.
About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.PandoLogic. Keywords: Ship Captain, Location: Steilacoom, WA - 98388