Quality Coordinator - Full-time

If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.

 

We’re looking for a Quality Coordinator to join our team!

 

At Mosaic, we empower people to live as independently as possible.  As a Quality Coordinator, you’ll oversee the quality aspects of individuals served in the agency, focusing primarily on quality, accreditation and compliance outcomes.  

 

Who will love this job: 

• A strategic thinker - you bring a thorough and conscientious approach to making decisions and are skilled at filtering the next steps in achieving the organization's overall goal
• An advisor - you are trusted internally by cross-functional stakeholders and the people we serve.
• A creative problem-solver - you aren’t afraid to analyze a situation, identify potential problems and make any necessary adjustments
• A mediator - you’re a catalyst for building trusting relationships, naturally drawing people together while remaining calm and focused, even in emotionally charged situations

What YOU’ll Do:

• Provide oversight of agencies regulatory review systems including development of plans of correction and monitoring of plans to ensure effectiveness.
• Assist with the design and implementation of operational systems that ensure quality services.
• Coordinate quality assurance processes to ensure compliance with all regulatory, accreditation and policy requirements.
• Serve as the primary point of contact for the investigative process, provide follow up, documentation and communicate recommendations to teams.
• Assist with the admission process.

SCHEDULE: Monday - Friday 8a-4p - Office in South Central Osceola Administrative Offices.

What YOU’LL Need:

• You’re comfortable and even thrive in fast-paced environments where you learn something new every day
• Bachelor’s Degree in Business, Healthcare of Social Services and Two years of experience working with individuals with developmental / intellectual disabilities – experience may be substituted equivalent to six years in a quality or business acumen of healthcare.
• Strong background in quality metrics, analyzing data in a thoughtful and purposeful manner
• High intrinsic motivation to serve others through an individual-centric operations method

What YOU'LL Get:

• Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
• Education Assistance to further your education or develop your career
• Health, Dental, Vision, Prescription options available
• Professional & Personal Development Opportunities
• 403b Retirement Plan
• Paid Time Off that starts accruing your first day