PM Host - Hickory

Full-time position

$12/hour + tip out

Host/Hostess

The Nicewonder Inn, located in Bristol, Virginia, is excited to announce that we seek a Host/Hostess for our fine dining restaurant, Hickory. Hickory is the signature restaurant from the acclaimed Chef Travis Milton, offering the finest dining in the region. The menu is inspired by his Appalachian heritage, culture, and traditions and uses locally sourced produce to create the freshest and most unique flavors your tastebuds have ever experienced. If you are seeking your forever career with a culture that promotes employee engagement, advancement, and on-the-job perks, then we want to speak with you. Come join our enthusiastic and friendly team at The Virginian and Nicewonder Inn.

Essential Duties:

• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name.
• Use visual cues to seat Guests in either the bar or dining area depending on their preference.

• Providing guests with menus and answering any initial questions.
• Engaging with guests to ensure they're happy with food and service.
• Responds to guest inquiries and requests in a timely manner, friendly, and efficient manner.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

• Perform opening and closing duties, as needed.
• Answer incoming calls to the restaurant and provide appropriate service.
• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
• Tend to special Guest needs and requests.
• Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e., notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
• Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
• Help dining room staff by setting and clearing tables; replenishing water; serving beverages.
• Contribute to team effort by accomplishing related results as needed.

Requirements:

• Experience is preferred.
• Must be able to work weekends and holidays.
• Must be able to stand for long periods of time.
• Reliable transportation is required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.