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IMAC Technician L2
| Hours | Full-time, Part-time |
|---|---|
| Location | Santa Clara, California |
About this job
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and servicesto drive specific business outcomes such as digital transformation, innovation, and operational agility.Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.
The Move, Add, Change Technician is a full-time role dedicated to relocation, deployment and support projects for Milestone Technologies. Projects will consist of disconnecting workstations and/or servers, relocating hardware to a new facility and reconnecting workstations and/or servers in a new environment.
Candidates should be self-starters, punctual, motivated/driven, pay attention to detail, are excited to learn and have the ability to work in afast-pacedenvironment. Candidates will need to work well under pressure on large, fast-paced projects with changing priorities. We are looking for an excellent team player with a positive, flexible demeanor, and the ability to operatewith a sense of urgency. This position requires standing for long periods of time as well as repetitive bending, reaching, and heavy lifting.
- Track project activities to which you are assigned
- Review and comprehend matrix diagrams of desktops and server elevations
- Identify, Document and escalate and project related issues
- Rack, stack, and patch server room equipment
- Troubleshoot layer 1 network issues
- Accurately read/write and rack elevation drawing, patching matrices and layer 1 network topologies
- Perform inventory management and data entry with keen attention to detail
Required Skills:
- 1-2 Years Data Center Operations experience in large scale environments
- 1-2 Experience with Layer 1 Computer Repair and troubleshooting
- Knowledge of a variety of current PC hardware and computer peripherals
- Ability to lift 40 pounds regularly
- Basic iOS/Android, Win OS Navigation skill
- Valid Government issued Driver's License, Passport, and ability to travel as necessary
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CompensationEstimated Pay Range: $20 - $22 USD Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & InclusionAt Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.
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