Online Accounts CSR

Hours:

Monday through Friday, 8:30 AM to 5:00 PM

Job responsibilities:

Work all Online Account applications in Gro, Xperience, and Excel independently. Effectively communicate with customers as needed about online account applications. Work various reports and perform account/CIF maintenance as needed. Assist the Internet Banking department with customer calls and other daily duties as needed. Assist the Call Center with answering customer calls as needed. Other duties will be assigned on an as needed basis.

Minimum Requirements:

• Working knowledge of Excel is critical.
• Confidentiality is essential.
• Must be able to multi-task and work independently.
• Must have excellent phone skills.
• Must be a self-starter.