Community Intervention Liaison

Aunt Martha’s Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best—provide healthcare and wellness. As a part of our commitment to health and safety, COVID-19 vaccines are required for all employees, as well as all newly hired employees. We require documentation upon hire.

The Community Intervention Liaison creates new connections and maintains established relationships with community partners, as well as, providing crisis intervention services to youth who are absent from home without parental consent, unable to return home because the parents/legal guardian refuse to take custody or beyond the control of parents in circumstances which constitute a substantial or immediate danger to their physical safety and to divert them from care or entering the Juvenile Justice System. The focus is to provide immediate crisis intervention services and reunification.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Crisis Response Duties:

1. Serve as a responder for designated or other assigned Local Area Network (LAN) when necessary, which includes: Vermilion, Kankakee, South Cook, West Cook, Will/Grundy and Kane/Kendall counties.
2. Provide day-time crisis intervention/case management to all youth and families on a no-decline basis.
3. Adheres to crisis responding schedule, by ensuring that answering service can contact worker immediately via cell phone.
4. Provide crisis intervention services to referring source (hospital, school, police department) via phone within 15 minutes and on site within 60 (urban) 90 (rural) minutes of crisis call.
5. Complete all funder and/or agency required intake/crisis documents, assessments, consents, service plans and forms (Youth Assessment Screening Instrument (YASI), safety screens, internal/external referrals, progress notes and other required paperwork) within required timeframes.
6. Contact Program Coordinator to obtain authorization prior to placement of any youth.
7. Provide and arrange for reunification, family generated placement, or agency arranged placement at time of crisis, with a short term crisis plan, as well as, provide linkage and referral services specific to client and family needs during time of crisis.
8. Ensure all required crisis intervention documentation is complete and accurate. Provide all crisis intake documents, and Telephone Logs to the designated Program Coordinator by 10:00am of the next business day.
9. Enter the participant into eCornerstone and the LAN specific spreadsheet within 72 hours of crisis or intake
10. Work collaboratively with Community Support Specialist to follow-up within 24 hours on youth in shelter placement, referrals, and Minors Requiring Authoritative Intervention (MRAI) designated Local Area Network (LAN) area and update the Program Coordinator as assigned.
11. Follow-up within 24 hours on youth in shelter placement, referrals, and Minors Requiring Authoritative Intervention (MRAI) designated Local Area Network (LAN) area and update the Program Coordinator as assigned.
12. Provide transportation for clients while they are in shelter or emergency placement to scheduled appointments, and school as needed.

Daily Job Duties:

1. Respond to all emails, texts, and phone calls from Program Coordinator within a 15-minute time frame.
2. Ensure the Outlook calendar is updated with daily tasks and/or travel in real time.
3. Responsible for the upkeep and development of community relationships and a routine outreach schedule.
4. Organize, plan, and attend community outreach events (i.e. National Night Out)
5. Provide services to program clients during on-call shift as deemed necessary by Program Coordinator.
6. Provide 1-3 life skills groups to responding areas and maintain an active case load as assigned; based on crisis schedule needs and LAN volume needs.
7. Responsible for maintaining active CCBYS client files with documents not exceeding more than 2 weeks past due
8. Monitor and supervise clients to ensure their safety and well-being during programming hours and transport.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Bachelor's degree (BA/BS/BSW) required. Previous experience with at-risk youth preferred.

OTHER QUALIFICATIONS

• Must be available to work evenings and weekends and flexible in scheduling.
• Will be required to transport clients in own vehicle.
• Must be able to accept and incorporate constructive feedback.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Illinois driver’s license with a clear driving record.
• Documentation verifying current automobile insurance.

Aunt Martha’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.