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in Tifton, GA
Hotel Front Desk Clerk
Verified Pay | $12 per hour |
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Hours | Full-time, Part-time |
Location | Tifton, Georgia |
Compare Pay
Verified Pay$10.07
$12.00
$16.13
About this job
Job Description
$12 hourly
Responsibilities:- Work with the housekeeping staff to ensure rooms are ready for new guests
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Mitigate customer complaints as needed
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- High school graduate, GED recipient, or equivalent
- Has experience answering telephone calls and troubleshooting stressful situations
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
The SpringHill Suites by Marriott Tifton is Tifton’s only all-suite hotel – seamlessly blending exceptional service and functional design - offering the modern amenities our guests need and expect in order to stay refreshed and focused during their travels.
We are a 100% Employee owned company, placing our Team Members (Owners) at the heart of our business which has led to our proven success – with consistent rankings in the top 5% of hotels in our brand. This success is further built on by our Core Values - ambitious spirit, work-life balance, doing the right thing, respect, and valuing our team.
We offer a wide range of perks & benefits including:
| Employee Stock Ownership | Health Insurance | Dental & Vision Insurance | Health & Wellness Resources | Company Discounts | Paid Time Off | Paid Holidays | Monthly Bonuses | 401k | Competitive Compensation
Operated under license from Marriott International, Inc. or one of its affiliates.