Network Specialist (VOIP)

Description

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Come join our rapidly growing team and enjoy these benefits:

• Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year

• Ten paid holidays per year

• Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans

• Ongoing training to support your success

• Tuition reimbursement based on Leidos policy

• Discounted Leidos stock purchase and other Employee Discounts

Leidos is seeking a Network Specialist with unique skills and experience supporting a Voice Over IP (VOIP) infrastructure to support the IRS NMCC located at the New Carrollton Federal Building (NCFB) in Lanham MD.  

Available and reliable networks are essential for the IRS to deliver its mission; “Provide America's taxpayers top quality service by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all.”  Proper operation and network capacity allows the IRS to process millions of returns and issue billions of dollars in refunds each year.

The Network Specialist must be well versed in VOIP network architectures and components.  The Network Specialist will work with Network Engineers, IT Specialists, and others to plan, implement, configure, troubleshoot, produce reports, provide analysis of data, administer the VOIP components and network systems and provide any necessary training. The Network Specialist must be able to work with very little supervision in a highly dynamic and innovative work environment.

Required Skills and Knowledge:

• At least 5 years total network management experience operating, maintaining and updating a VOIP network to ensure they are kept up to date to ensure proper operations are maintained.  This includes adding or deleting sites and or network devices, making configuration changes, upgrading Operating Systems, at a minimum.

• At least 5 years of engineering level network support that includes specific knowledge of:

  • Cisco Unified Communication Manager

  • Cisco Unified Border Element

  • Cisco Unity Connection

  • Avaya Call Manager

  • Routers (Cisco - all models)

  • Ethernet switches (Cisco and Nortel)

  • Multi-Protocol Labeling Switched Networks

  • PLS and SIP

• Demonstrate that security policies/GSP/IRM mandates were met/implemented correctly on network devices, best practices were implemented, new technologies deployed to meet customer needs, software levels were maintained, and global configurations were managed and updated.

• At least 5 years’ experience with supporting a large scale network.

• Experience with the ITIL V3 IT Lifecycle Management Framework.

Skills/Personal Qualities:

• Excellent oral and written communication skills.

• Ability to work in a fast-paced, dynamic environment.

• Flexible and adaptable to changing environment.

• Ability to interface with all levels of management.

• Ability to work on multiple tasks at the same time.

• Excellent time management, scheduling, and organizational skills.

• Ability to work independently or closely with other developers with minimal guidance.

Education and Certifications:

• Bachelor’s degree in a technical subject. Additional years of relevant experience may be considered in lieu of degree.

• At least one of the following appropriate certificates must be active and provided to Leidos upon candidate submission. 

  • An Active Cisco Certified Network Associate (CCNA) certification or higher

  • An Active Cisco Certified Network Professional (CCNP) Voice certification or higher

  • An Active Cisco Certified Network Professional (CCNP) Data certification or higher

  • An Active Cisco Certified Network Associate (CCNA) Wireless certification or higher

  • ITIL v3 Certifications

Clearance Requirements:

• Candidates must be able to pass an IRS Minimum Background Investigation (MBS) security background check prior to start date.  Candidate must be up to date on all tax filing and payments, if not, candidate will not be considered.

• Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years and be Federal Tax compliant.

Work Hours:

• Monday through Friday 4:00 pm to Midnight Eastern Time - no federal holidays. 

The Salary Range is: $100K - $115K

Leidos Civil Group helps modernize infrastructure, systems, and security. We are a trusted partner to both government and highly-regulated commercial customers looking for transformative solutions in mission IT, security, software, engineering, and operations. We work with our customers including the FAA, DOE, NASA, National Science Foundation, Transportation Security Administration, Custom and Border Protection, airports, and electric utilities to make the world safer, healthier, and more efficient. To explore and learn more, click !

Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your resume with us today!

Original Posting Date:2024-04-02

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $68,900.00 - $124,550.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.