Head of Empower Marketing UX/UI Design

Grow your career with a growing organization

Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

The User Experience and Interface (UX/UI) Design leader will with partner with the leadership on Product, Marketing, Technology and Sales to unlock financial planning and wealth management digital experiences across our Personal Wealth and Plan Sponsor (401K) businesses, deliver a proprietary design system and simplify user flows to improve acquisition and retention of our mass affluent and high-net worth clients.

Empower's strategic imperative is to deliver a truly differentiated and proprietary digital experience that customers and partners see a clear competitive advantage for Empower within the financial services industry. This leader is a change agent and at the forefront of Empower's digital transformation, working in an agile start-up culture focused on innovation that is part of larger more established enterprise business.

What you will do

• Lead all UX/UI design efforts across Empower's marketing and product user experiences including but not limited to Empower.com, Empower Personal Dashboard, on-boarding flows, etc. (Excludes marketing advertisements, landing pages)

• Define and implement the UX/UI design vision, strategy, and roadmap for our products and tools focused on personal wealth, plan sponsor and retirement products.

• Oversee a portfolio of design projects for various web and mobile interfaces and applications; drive a set of consistent design principles across platforms.

• Lead and mentor an organization of talented UX/UI designers, writers and leaders, fostering a collaborative and innovative design culture.

• Collaborate with key Product, Engineering and Business leaders across the company to understand business requirements and user needs and to translate the vision into intuitive design concepts and wireframes.

• Drive user experience research requirements for Empower's research team to gain insights into user behaviors, product engagement, journey mapping, customer needs and pain points.

• Champion a user-centered design approach throughout the product development lifecycle through interactive prototypes, user flows, and high-fidelity mock-ups to influence design decisions across the company.

• Drive development of new design system, design standards, style guide and development of components leveraging developers within the UX/UI team and through technology partners

• Skilled at driving rapid prototyping processes to showcase ideas and gain executive buy-in

• Ensure compliance with regulatory requirements and industry standards, such as accessibility guidelines and data privacy regulations, throughout the design process.

• Serve as an internal advocate for industry trends, emerging technologies, and design best practices to accelerate product innovation without sacrificing user experience.

• Be able to balance design goals with technical constraints and business objectives, astute at making the right tradeoffs.

• Establish and maintain design systems, guidelines, and documentation to ensure consistency across products.

• Ensure mentorship and leadership of junior and senior designers, guide large-scale projects, inspire through example, and help build a strong team.

• This role will liaise with the EPW Head of Marketing, Head of Product, Head of Technology, Head of Sales and Head of Customer Experience. The leader will represent UX/UI in multiple public and company forums including National Sales Meetings and will be asked to present to executive leadership frequently on progress.

• This role will have a dotted lined reporting structure to EPW's Head of Product

What you will bring

• Bachelor's degree in Marketing, fine arts, communications, design, digital marketing, or related field.

• 20+ years of user experience design, with a strong portfolio highlighting successful product and marketing designs and user experiences..

• Previous leadership experience, demonstrating the ability to lead and inspire a team of designers.

• Advanced knowledge of user-centered design principles (web and mobile), usability testing, and user research methodologies.

• Familiarity with front-end development technologies (HTML, CSS, JavaScript) and their impact on UX/UI design.

• Experience conducting user research, usability testing, and analyzing user feedback to inform design decisions in a financial context.

• Strong visual design skills with a keen eye for aesthetics, typography, and layout, while maintaining a focus on clarity and compliance.

• An obsession for simplifying complex experiences and using design to remove customer friction.

• Experience working within regulatory frameworks and compliance considerations relevant to financial services or other regulated industries. Direct financial services experience or previous experience working in conversion rate optimization at either a FinTech firm or other consumer technology companies is preferred.

• Proficiency in design and prototyping tools such as Sketch, Adobe Creative Suite, Figma or similar.

• Working knowledge of HTML CSS (SCSS)

• Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment, while maintaining a high level of attention to detail and quality.

• Strong problem-solving and analytical thinking skills, with the ability to balance user needs, business requirements, and technical constraints.

• A deep understanding of user-centered design principles, information architecture, and interaction design best practices in the financial industry.

• Ability to analyze qualitative and quantitative user experience data to inform new tests and new designs to simplify/optimize user flows that will support business goals

• Ability to flex between marketing and product user experience use cases

• A portfolio of professional UI/UX design work for both responsive web, iOS, Android.

• Extremely creative; proven track record of design innovation

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time - 16 hours per calendar year
• Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

$179,700.00 - $260,625.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer * Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

04-30-2024