Motorcycle Service Advisors, Top Pay, Experience a Plus!

7830 Airpark Road, Gaithersburg, MD 20879

Experience is a Plus, but not Required

Walk-in Applicants are Welcome!

District Harley-Davidson is your Premier Brand Headquarters for all motorcycle enthusiasts. We fulfill dreams by delivering a premium customer experience, putting customer service ahead of profits and developing life-long relationships. We value our employees and invest in their success.

We need to hire a Service Advisor/Writer to provide prompt, dependable, high-quality, consulting for Harley-Davidson vehicle service guests by using current pro-active feature/benefit processes and active delivery presentation for new and used vehicles.  The position is designed to create an exceptional experience for the customer / prospect, create an ongoing and growing revenue stream, and repeat / referral business. We value our employees and invest in their success.

We offer:

• Excellent pay plan!
• Health and dental insurance
• Employee discounts
• Referral program
• We are a growing organization with room for advancement!
• Weekend availability is required

Duties include but are not limited to:

• Guide customers through the entire motorcycle repair/maintenance process, advise them on service options and costs, offer 'specials', sell parts, accessories & installation, schedule service appointments, follow their bike from service bay entry to completion, quality control bike, and review competed work order with customers to ensure their satisfaction.
• Other duties may be assigned

Qualifications/Requirements - Service Advisor/Writer:

• Service Advisor / Writer experience is a plus but not required. Training is provided!
• Good communication, customer service, computer and sales skills
• Driver's license and good driving record is required
• Ability to push, move and/or ride an 800 lb. motorcycle is required
• Ability to drive a truck with a trailer is a plus!
• A motorcycle endorsement is preferred but not required. We will help you obtain a motorcycle endorsement.
• Energetic and dependable with a good work ethic
• Self-motivated to succeed
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

• A resume must be uploaded, and online assessment completed for immediate consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.

Qualified applicants will receive consideration for employment without discrimination because of sex, marital status, race, color, creed, national origin, age, or the presence of a non-job-related handicap.