Front Desk Receptionist
Estimated Pay | $17 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Clovis, California |
Compare Pay
Estimated Pay$14.38
$17.33
$24.16
About this job
Job Description
A hotel front desk receptionist plays a crucial role in ensuring guest satisfaction and smooth hotel operations. Here's a typical job description for this role:
**Job Title: Hotel Front Desk Receptionist**
**Job Summary:**
As the first point of contact for guests, the hotel front desk receptionist is responsible for providing exceptional customer service, handling guest inquiries, reservations, and check-ins/check-outs efficiently. The receptionist also assists in administrative tasks and ensures a welcoming atmosphere for guests.
**Responsibilities:**
1. **Greeting Guests:** Warmly welcome guests as they arrive at the hotel, addressing them by name if possible, and providing information about hotel amenities, services, and local attractions.
2. **Check-in/Check-out:** Efficiently handle guest check-ins and check-outs, ensuring accurate processing of reservations, payments, and issuing room keys.
3. **Reservations:** Manage hotel room reservations via phone, email, or in-person inquiries. Confirm reservations, provide room availability
- Paid time off
- Employee discounts on hotel services