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in Oceanside, CA
Help Desk Specialist
Estimated Pay | $50 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Oceanside, California |
Compare Pay
Estimated Pay$30.7
$49.60
$67.34
About this job
Job Description
Help Desk / Service Desk Specialist providing 24/7 Hlep Desk Support to the USMC. Help Desk Specialist responds to and diagnoses problems through discussion with users. Ensures a timely process though which problems are controlled. Includes problem recognition, research, isolation, resolutions, and follow-up steps. Candidate will be working at the Operating Forces Tactical Systems Support Center at Marine Corps Tactical Systems Support Activity Camp Pendleton, CA. This service center is a secure classified environment. The applicant is responsible to quickly field, diagnose, and route telephone calls from the Operating Forces to C4I analysts in the workplace. Tactical / commercial C4I systems knowledge and customer service skills are a must.
Help Desk Specialsts will be required to work rotating shifts which amy include nights and weekends.
Requirements
Active DoD Sponosred Security Clearance
2+ Years Help Desk Support and Troubleshooting Past working experience with C4I Systems and USMC preferred.
Certifications:
CompTIA SEC+ CE
Benefits
Benefits offered for Full Time positions to include Medical, Dental. Life/Disability, 401k, etc