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in Orange City, IA
IT Engineer
Estimated Pay | $20 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Orange City, Iowa |
Compare Pay
Estimated Pay$14.42
$19.60
$28.84
About this job
Job Description
Title:IT Engineer
Location:Orange City, IA,
Job Description
The IT Engineer will assist Account Manager in the pre-sales, scoping and hardware recommendation to customers along with performing network assessments, security audits and new client consultations. The IT Engineer will need to communicate with customers as needed to keep them informed of incident progress, notifying them of impending changes or agreed outages.
Education
Minimum 5 years of experience in IT Engineering or IT Management role.
A four-year degree in Computer Science, Information Systems, or Equivalent education or work experience is required
Required Technical Skills
Excellent analytical ability and communication skills
Interpersonal relationship skills
Ability to manage multiple tasks simultaneously
Time-management skills
Customer service skills and experience
Strong organization abilities
Strong analytical and problem-solving skills
Solid background in network administration and architecture
Microsoft: Exchange (2013 thru 2019), O365, Active Directory, Windows Server (2003, 2008(R2), 2012(R2), 2016, 2019), Hyper-V
VMware: ESX/ESXi/vSphere, vCenter, Horizon View
Dell: VxRail
Cisco: CCNA or CCNP
VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec)
Security: SentinelOne, DUO, CyberArk, Cisco Umbrella and other security related technologies
Preferred Skills and Experience
Communicate clearly and effectively with all customer levels
Work well under pressure whilst consolidating, communicating, and gaining agreement on multiple internal and customer stakeholder requirements
Experience with Disaster Recovery plans and related technologies
Primary Responsibilities
Responsibilities include assisting in the pre-sales, scoping, and hardware recommendation to customers. Mitigating support issues related to Microsoft’s core business solutions, WAN and Lan connectivity, routers, firewalls, security, and remote access solutions.
Perform network assessments, security audits and new client consultations
Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system reviews
Document maintenance for all computer systems and network infrastructure
Review business context for solutions to company challenges as well as defining the vision and requirements for the client road mapping, recommending potential options
Provides detailed “As Built” documentation for any engagement that is executed on
Any duties required by Management
Must be able to lift 50 lbs
Must have a valid Drivers License
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