Area General Manager - Newly Renovated Springhill Suites Turlock,CA

Job Summary: Are you a dynamic leader with a genuine passion for delivering exceptional hospitality to both guests and employees alike? If so, we want you to join our team as an Area General Manager. As a key strategic leader, you'll embody energy, engagement, and a deep commitment to fostering genuine connections within our organization.

Your mission as our Area General Manager is twofold: first, to provide our hotel guests with unparalleled hospitality, ensuring each experience is marked by genuine care and attention to detail. Second, you'll uphold our company's core values by prioritizing the development of our employees, empowering them to reach their full potential and fostering a work environment characterized by honesty, positivity, and productivity.

In this pivotal role, you'll serve as a beacon of inspiration and guidance, leading by example to cultivate a culture of excellence throughout our properties. Your strategic vision and leadership will drive the achievement of both short-term goals and long-term objectives, ensuring the continued success and growth of our organization.

If you're ready to make a meaningful impact, both within our company and in the lives of our guests and employees, we invite you to bring your passion, energy, and strategic acumen to our team as our Area General Manager.

Job Purpose: The Area General Manager will oversee our Turlock hotels and work with your teams to oversee, direct, and manage property operations for optimum performance and continual improvement.

Responsibilities:

Supervise and develop the performance of all operating departments to ensure the highest levels of guest satisfaction in a cost-efficient manner.

Monitor and participate in sales and marketing plans to optimize rate and occupancy, meeting or exceeding established budgetary guidelines.

Ensure timely and accurate completion of all period-end financial statements and reports, and provide controls for proper handling and accounting of hotel receipts.

Perform weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs, maximizing occupancy and average rate.

Maximize revenues and flow through to GOP to meet or exceed budget.

Prepare property budget and forecasts.

Manage all sales activities of the property to meet revenue objectives.

Review and approve all operating expenses.

Direct preparation of directives to department heads outlining policy, program, or operations changes.

Stay abreast of industry trends and best practices, implementing innovative strategies to enhance guest experience and profitability.

Ensure regular repair, upkeep, and overall general maintenance of the hotel.

Ensure all hotel policies and procedures are fully implemented in all departments, including safety and emergency guidelines.

Supervisory Responsibilities:

Manage all hotel employees and provide overall direction, coordination, and evaluation of these units.

Work with Human Resources to recruit and train employees in accordance with company standards.

Skills:

Strong analytical thinker.

Excellent oral, written, interpersonal, and training communication skills.

Excellent guest relations skills, including creating "special touches" and resolving guest concerns.

Strong analytical skills, including trend analysis and developing new tactics to resolve problems.

Proficient in word processing, hotel operating systems, and spreadsheet creation.

Excellent time management skills.

Must be a working leader willing to roll up your sleeves and get the job done.

Knowledge of emergency procedures, safety precautions, and safest work habits.

Ability to work a varied schedule, including holidays, weekends, and nights.

Ability to clearly communicate with employees, guests, vendors, and corporate executives.

Effective in handling workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.

Ability to work with and understand financial information and data, including P&L statements.

Experience:

• Minimum 3 years of hotel management experience, preferably multi-property.
• Proven leadership qualities, with a minimum of 5 years of hands-on management experience.

Benefits:

• Health, dental, and vision insurance
• Paid time off
• Opportunities for growth and advancement within the company

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.