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in Cairo, GA

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Verified Pay $26.44 - $31.25 per hour
Hours Full-time, Part-time
Location Cairo, Georgia

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About this job

Job Description

Job Description
Senior Desktop Support Technician
Cairo, GA | Temp to Perm | $26.44 - $31.25 / Hour
We are looking for a senior desktop support technician to provide help with various network support and communicate with customers. This position expects you to be punctual and work well without supervision.
Responsibilities
  • IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware
  • Design, implementation, and support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Engineer and implement system solutions for customers using technologies that meet their needs
  • Implement and support disaster recovery solutions
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
  • Remote access solution implementation and support: VPN, Terminal Services, and Citrix
  • System documentation and consulting services to include system reviews and recommendations
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Requirements
  • High School Diploma or GED
  • Bachelor’s degree or equivalent degree in Computer Science or a related field. Masters preferred
  • Microsoft Certification
  • Be able to lift up to 25 pounds
  • Great customer service skills
  • Other Industry Certifications is a plus
Location: Cairo, Georgia
Pay Rate: $26.44 - $31.25 / Hour
Schedule: Monday - Friday 8:00AM – 5:00PM


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