Warehouse Supervisor

Classification: Full-Time, Non-Exempt, At-Will

Reports to: Regional Warehouse Manager

Department: Operations

Location: Onsite: Chico, CA.

Location Status: Work will be primarily performed onsite in our office. Occasional travel to and work from other Race offices or other off-site locations may be required.

Beware of scams that target job seekers. Race Communications will never provide a job offer without a comprehensive interview process (including in-person or secure video conferencing), request sensitive information through unsecure platforms such as email or text messaging, require candidates to pay fees, or pressure candidates to act without careful consideration. You can get more information about Race Communications at www.race.com or by contacting our recruiting team directly.

About Us:

Race Communications is one of California’s leading telecommunications and fiber technology companies, offering a full range of communications services and competing in over 25 markets with investments totaling $350M in recent years.

Working in partnership with several public and private entities, Race focuses its efforts on building top-tier networks that service small businesses and Fortune 500 companies alike.

Our comprehensive network has brought significant improvements to local entities, education, community services, and public safety across the state.

In today's connected world, reliable, high-speed internet is an absolute necessity, and it is our company's mission to provide advanced communications at an affordable price. Race focuses its efforts towards building world-class fiber networks and offering gigabit internet service to communities throughout California.

Summary:

The Warehouse Supervisor plays a pivotal role overseeing the daily operations of a warehouse, ensuring efficiency, accuracy, and safety. They are responsible for managing a team of warehouse staff, organizing workflow, and optimizing processes to meet operational goals. Warehouse Supervisors maintain inventory accuracy, coordinate shipments, and collaborate with other departments to facilitate smooth operations. With a focus on safety and compliance, they ensure adherence to workplace regulations and maintain a secure and orderly warehouse environment. Strong leadership, organization, and problem-solving skills are essential in this role.

This individual should be able to communicate and work effectively with external service representatives and internal team members who possess a wide variety of backgrounds, personalities, and communication skills. This individual should be able to work effectively in a dynamic, fast-paced, and evolving environment while maintaining a productive professional demeanor. This individual must be capable of working independently, as well as collaboratively with other Race team members across teams and levels of our organization.

Qualifications and Experience:

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• A valid California driver's license, subject to successful verification through a DMV check, is mandatory
• Previous experience as a warehouse supervisor or a similar management position is required
• Previous experience in warehouse operations, with progressively increasing responsibility
• Proven working knowledge of warehouse operations and management is preferred
• Proven knowledge of safety regulations and best practices for warehouse operations
• Ability to operate warehouse equipment such as forklifts, pallet jacks, and hand trucks (may require certification)
• Familiarity with lean manufacturing principles and continuous improvement methodologies is a plus
• Ability to lift and move heavy objects, standing for extended periods, and work in a fast-paced environment
• Must be able to speak, read, write, and understand English as the primary language used in the workplace

Skills:

• Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
• Functional use of common office equipment, computers, and office software
• Strong time management skills, with the ability to manage priorities and workflow
• Commitment to accuracy and high standards for quality of work
• Ability to work with all levels of team members and management
• Excellent problem resolution and customer service skills
• Ability to deal effectively with a diversity of individuals at all organizational levels
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Excellent verbal and written communication skills
• Ability to work on complex projects with general direction and minimal guidance
• Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency
• Good judgement with the ability to make timely and sound decisions
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Ability to effectively present information and respond to questions

Essential Duties and Responsibilities:

Communication and Reporting:

• Communicates daily warehouse activities with warehouse associates
• Provides daily detailed reports to warehouse management
• Collaborates with team leads regarding personnel movement and workload completion
• Resolves warehouse-related issues with representatives from other departments

Personnel Management and Training:

• Attends effectively to employees and ensures policy compliance
• Supervises and evaluates the performance of warehouse employees
• Assists in the hiring process, including interviewing potential employees
• Coordinates with the warehouse manager on personnel matters
• Trains warehouse employees and team leads

Operations and Resource Management:

• Supervises efficient warehouse and transportation operations
• Plans and organizes work and resource flow for safe and effective shifts
• Monitors supplies and coordinates replenishment
• Ensures equipment is in proper working condition and coordinates repairs
• Maintains attendance, productivity information, and employee performance logs
• Ensures restocking of merchandise and shipping containers for order selection staff

Safety and Compliance:

• Leads the crew by example, maintaining safe work practices in adherence to OSHA safety policies
• Maintains a working knowledge of all operating systems in the work area

Supervisory Responsibilities:

• Directly supervises and supports employees with matters within multiple practices within the department in accordance with the organization’s policies and applicable laws
• As this role develops, supervisory responsibilities may include direct supervision of subordinates, along with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Other duties as necessary may include but are not limited to:

• Successfully completes assigned training and examinations, as well as participate in ongoing performance and development reviews, and goal setting
• Be available to participate in internal or external meetings, special functions, and professional development opportunities
• Cross-trains and shares knowledge with other team members
• Supports routine tasks
• Maintains a professional appearance, hygiene, and demeanor
• Performs other related duties as assigned by management

As Part of Our Team, You'll Enjoy:

• 100% Employer-paid medical, dental, vision, and life for all our employees
• 401(k) with 100% Employer-matched up to 4% of your annual income
• Company provided equipment including uniforms, tools, vehicle and tech
• Working as part of our diverse team that fosters a culture of appreciation and collaboration, where every member is valued as an integral part of our success

All offers of employment are contingent until all pre-employment requirements are met. These requirements, which vary by position, may include drug and background screenings as well as Motor Vehicle and DOT related screening and reporting requirements. Race will consider qualified job applicants with arrest and conviction records for employment.

All new employees will participate in the mandatory 'Speedway to Success' (Speedway) orientation at one our offices located in either Tehachapi, CA, Yuba City, Chico, CA, or South San Francisco, CA. The duration of the Speedway program spans from 1-3 weeks, depending on the position. During Speedway the schedule will vary: 8-hour days are planned, but shorter days may occur depending on the group’s pace. Applicants further than 50 miles from these training locations will be provided with necessary travel accommodations as part of the onboarding process. Applicants 50 miles or less from these locations will be considered regular commute. For those working remotely, virtual attendance will depend on position requirements. Further details will be provided to you during the interview process, and before your start date.

Race Communications is an equal opportunity employer who welcomes applications from individuals (with or without reasonable accommodation), with the skills, experience, and dedication to excel in their roles without regard to race, religion, color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sex stereotype, gender identity/gender expression and sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, reproductive health decision-making, military or veteran status or any other basis protected by federal, state, or local law, ordinance, or regulation.

Reasonable accommodation(s) for qualified individuals with disabilities are available as part of the application and interview processes. If accommodations are needed during the application or interview process, or workplace accommodations are required after a job offer is made, please contact recruiting@race.com to initiate the interactive process.

Updated: 04/2024