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Systems Administrator II - Conference Systems
•28 days ago
| Estimated Pay | $31 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Morrisville, Missouri |
Compare Pay
Estimated Pay We estimate that this job pays $31.3 per hour based on our data.
$20.13
$31.30
$50.77
About this job
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our .
1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our .
1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.
Team Overview
You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you’ve considered Edward Jones in the past, it’s time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future.
In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.
What you'll do :
The Conference Systems team works with many systems, applications, and hardware. The primary functions of the team are supporting and improving the conferencing experience for all clients, associates, and contractors that participate in a video conference call with the Firm. This team provides technology solutions, development, and support for the audio-visual systems throughout the Firm. We are looking for someone with excellent interpersonal, organizational, and time prioritization skills. If you have the proven ability to think critically and deliver solutions – this may be the role for you!
What You'll Do…
You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you’ve considered Edward Jones in the past, it’s time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future.
In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.
What you'll do :
The Conference Systems team works with many systems, applications, and hardware. The primary functions of the team are supporting and improving the conferencing experience for all clients, associates, and contractors that participate in a video conference call with the Firm. This team provides technology solutions, development, and support for the audio-visual systems throughout the Firm. We are looking for someone with excellent interpersonal, organizational, and time prioritization skills. If you have the proven ability to think critically and deliver solutions – this may be the role for you!
What You'll Do…
- Provide video conferencing (and other audio-visual) solutions by testing, documenting, and maintaining applications and hardware, in our development, clone, and production environments, for our home office conferencing needs
- Review vendor documentation, and implement software and firmware changes for security vulnerabilities and other maintenance required upgrades.
- Work with vendors and manufacturers when troubleshooting issues or investigating bug/bug fixes.
- Partner with other teams working on home office conferencing solutions (network, tech support, furniture, project managers).
- Provide system support and participate in the team's on-call support rotation.
- Home office conferencing technology upgrades, enhancing the conferencing experience in home office meeting spaces that are used by leaders, associates, and contractors.
What you'll need
- Bachelor's degree in Computer Science, Management Information Systems, or related/relevant industry experience.
- Experience installing, configuring, and maintaining audio/video equipment (experience with Zoom Rooms and Poly is preferred).
- Enterprise networking and technology-infrastructure knowledge (understanding of routing/switching, firewall rules, server infrastructure, etc.).
- Ability to identify and resolve complex internal or external infrastructure problems independently.
- Ability to make decisions with limited guidance and direction.
- Avixa CTS, CTS-I, CTS-D certification (or equivalent)
- Audio-Visual industry certifications (Dante, NDI, Crestron, Extron, AMX, etc)
- Knowledge of Audio/Visual design and implementation.
- Ability to script and automate repetitive tasks.
*Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday.***
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades:
Check out our Canadian awards and accolades:
Check out our U.S. awards and accolades:
Check out our Canadian awards and accolades:
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Salary: $73537 - $121262
Category: Headquarters
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