Communications Specialist

Our client is seeking a special type of individual to work in a call center environment. You will be working closely with Dept. of Public Safety employees directing and vetting calls and contacts through a telephone hotline, mobile apps and the internet.

This position works closely with all Department of Public Safety employees, allied agencies, non-governmental agencies, community partners and citizens. Candidate must be willing and able to work shift work, holidays and weekends.

Minimum requirements to qualify for the position: High school diploma or equivalent. Strong verbal and, written communications skills, ability to multi-task, able to perform under pressure in a stressful environment, strong typing skills, entry level experience with Microsoft Office and Excel, able to complete and pass a criminal background investigation.

Not required but preferred: Candidates who possess training and experience in social work, counseling, life coaching or have experience in telecommunications or digital communications background.

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