Field Service Associate I-II
•Today
Verified Pay | $29.00 - $35.00 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Phoenix, Arizona |
Compare Pay
Verified Pay This job pays $13.83 per hour more than the average pay for similar jobs in your area.
$14.23
$18.17
$32.00
About this job
Job Details
Level
Experienced
Job Location Phoenix, AZ - Phoenix, AZ
Position Type Full Time
Education Level High School
Salary Range $29.00 - $35.00 Hourly
Travel Percentage Negligible
Job Shift Day
Job Category Installation - Maint - Repair
Description
POSITION SUMMARY
Under direct supervision, performs client-site servicing, repair and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking
ESSENTIAL FUNCTIONS
- Services equipment and/or products at customer sites or service center to include, all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations and start-ups.
- Ability to interpret operation manuals to determine root cause of tool failures.
- Provides documentation of preventative maintenance, down time, issues and time spent preparing reports for product movement and justification for on-site service. Must show proficiency with using customers system.
- Perform preventive maintenance with little supervision.
- Ordering, expedition and notifying customers or management when replacement of product is necessary.
- Diagnoses mechanical, hardware, software and systems failures using service maintenance checklist and protocols.
- Comply with Finesse training for proper maintenance of parts usage and transactions.
Qualifications
Education
High School or AS Associate of Science degree in Electronics or completion of accredited basic electronics program or equivalent experience.
Experience
- Preferred: Six (6) to Ten (10) years of work related experience, preferably in the semiconductor industry.
- Working knowledge of mechanical skills. Working knowledge of principles of semiconductor and/or vacuum technology.
- Strong Customer Relations skills.
SKILLS & ABILITIES
- Demonstrated ability to troubleshoot down to a component level.
- Working knowledge of MS Office products including Excel, Word, Outlook, and PowerPoint.
- Speaking in front of groups. Strong time management skills. Self-starter.
- Demonstrated leadership and program management skills.
- Strong relationship building skills with ability to collaborate and work effectively with internal colleagues and customer.
- Demonstrated teamwork and organizational skills.
- Demonstrated excellent written and oral communication skills.
- Provide verification of good driving record if servicing customer offsite.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 920826118 Posted: 2024-05-02 Job Title: Field Service Associate