Compliance Coordinator

As we continue to grow, we are seeking a Compliance Coordinator to join our award-winning specialty pharmacy team.
About Ardon HealthAt Ardon, we are passionate about our mission to inspire people and improve lives through the delivery of high-quality, compassionate healthcare services. Our innovative work environment in Portland, Oregon, centers around uplifting collaboration with our employees as we care for patients. Our commitment to cultivating talent and fostering growth within our organization keeps Ardon ranked among the top 100 companies to work for in Oregon.

*Recognized as a Top Workplace by the Oregonian in 2021, 2022, and 2023*
Our specialty pharmacyOur state-of-the-art specialty pharmacy provides medications that are often used to treat complex or rare conditions. We deliver services to enhance the patient experience within the comfort of their home. We remove barriers to care and provide patients with the education, clinical care and supportive services they need on their treatment journey. We work to build trusted relationships and to be a resource where patients can turn for help.
What it’s like to work with our teamOur progressive work environment embodies the notion that life is meant to be shared and lived well, through hard work, compassion, and camaraderie. Together, we enjoy team meals and celebrate events and company milestones. Employees like to relax in our lounge equipped with amenities that promote wellness and fun. We volunteer to support patient advocacy organizations within our community. Our employee-run DEI Group is dedicated to diversity and inclusion.
To learn more about our team and what we do, watch our video at https://vimeo.com/320864889.
Join us!Do you want a dynamic career opportunity where you can make a difference? Explore the potential of your pharmacy experience in an elevated role.
We are recruiting a Compliance Coordinator to join our team of health care professionals. As a Compliance Coordinator you will be responsible for providing support in developing and managing the pharmacy’s compliance and regulatory programs. The Compliance Coordinator will be responsible for tracking, coordinating, and maintaining all pharmacy licenses, including monitoring all staff licensure to ensure the organization meets all state and regulatory requirements. Supports all matters relating to the Company’s Compliance program, including but not limited to monitoring and evaluating laws, rules, regulations and licensure, as well as facilitating the organization’s accreditations, policies and procedures, and audits. Performs related research, communicates requirements, and prepares materials and documentation to support legal and regulatory needs.

Job type: Full-time

Salary Range: $66,000 - $74,200 annually, depending on experience.

Benefits:

• Competitive pay
• Flexible PTO and paid company holidays
• Medical, dental, vision, disability, and life insurance
• 401(k) match

Position responsibilities:

1. Supports and works closely with Compliance Officer and Pharmacist In Charge to ensure the organization’s compliance program and regulatory requirements are adhered to with precision, thoroughness, and consistency.
2. Interacts with government agencies, state boards of pharmacy, accreditation authorities, and other organizations as appropriate.
3. Coordinates the monitoring, assessment, and documentation of updates in pharmacy laws, rules and regulations and assists with maintaining affected policies and procedures.
4. Responsible for administration and coordination of accreditation requirements and associated policy and procedure documentation and processes, including but not limited to maintenance of job descriptions, training records, license verifications and policy and procedure review and approvals. Responsible for monitoring and staying informed of changes to applicable accreditation standards.
5. Prepares accurate and thoroughly reviewed documentation, applications and other supporting materials necessary to fulfill requirements of the position including but not limited to license renewals, agency and board communication, accreditations, and other enrollments and registrations.
6. Utilizes and manages effective regulatory tracking documents and tools.
7. Performs and maintains records of compliance checks as required including but not limited to regular federal exclusion searches for all employees, interns, and governing body members, as well as primary source verifications for all licensed roles and employees.
8. Conduct audits as assigned and effectively generate finding reports in all areas of corporate compliance including trainings, policies, and safety.
9. Communicates identified deficiencies and audit results to all necessary levels of the organization and coordinates updates and communication of corrections/improvements.
10. Assists in building and conducting compliance risk assessments.
11. Assists with the administration, review, and monitoring of all aspects of the Safety Program including participation in the safety committee, injury prevention, and emergency planning.
12. Monitors and responds appropriately to both internal and external communication in a professional and timely manner. Seeks PIC or Legal approval prior to external communication as required.
13. Demonstrates the behavioral and technical competencies necessary to effectively complete job responsibilities at performance expectations.
14. Coordinates with all internal departments and affiliate company Moda Health support departments as needed to accomplish responsibilities.
15. Performs responsibilities as directed, achieving desired results within expected time frames with a high degree of quality and professionalism.
16. Establishes and maintains a positive and productive work relationship with all staff and clients.
17. Regular attendance in conformance with the standards, which may be revised from time to time, is essential to the successful performance of this position.
18. Actively participates and provides support as needed to leadership and quality program staff to ensure activities related to the company’s quality management program and quality improvement activities maintain priority focus and are effectively executed. This may include but is not limited to activities that promote objective and systematic measurement, monitoring, and evaluation of services and defined Quality Improvement Projects (QIPs) that may result from such efforts.
19. Actively participates as a member of Quality Management Committee (QMC).
20. Complies with the company’s Human Resources policies, Employee Handbook, Code of Conduct, and all department policies and procedures, including protecting confidential company, employee, and customer information; attending work punctually and regularly; and adhering to good safety practices in all activities.
21. Performs miscellaneous job-related duties and special projects as assigned.

Additional/non-essential functions and activities
1. Performs or supports administrative tasks as needed.

Required skills:

1. Education and experience
   1. Required:
      1. High school diploma or GED.
      2. Notary Public Certification or ability to obtain a Notary Public Certification within 6 months of hire.
   2. Preferred:
      1. One to three years’ experience in the legal, regulatory, or healthcare compliance field.
      2. Experience dealing in a regulated environment involving compliance with federal, state, and local laws and regulations.
      3. Experience effectively managing a heavy administrative workload with complex regulatory requirements and strict deadlines.
2. Physical and mental functions and activities
   1. Must have excellent verbal, written, and interpersonal communication skills.
   2. Must be able to express oneself, detect, perceive, observe, and assess information exchanged in a variety of communication methods.
   3. Must be able to demonstrate proficiency with computer applications.
   4. Must be able to work independently as well as part of a team.
   5. Must have exceptional and thorough attention to detail.
   6. Must have strong technical, organizational, and analytical skills with ability to problem solve.
   7. Must be able to think actively, i.e., to question, examine, evaluate, reach conclusions, and propose solutions.
   8. Must have excellent time management skills with ability to prioritize and handle multiple tasks and projects concurrently.
   9. Must have strong skills in research and analysis.
   10. Must be able to compose and edit a range of technical, procedural, and communications documents and other written materials.
   11. Must be able to consistently work with confidential and proprietary materials and strictly maintain confidentiality.
3. Working conditions
   1. Work is performed primarily at a desk, with extensive keyboard work in a stationary position.
   2. Business needs may occasionally require work in excess of 40 hours per week, including work outside of standard work week.
4. Contact with others:
   1. Internally with employees across multiple departments.
   2. Externally with business partners, vendors, accrediting organizations, and clients.

Our ideal candidate has:

• Strong communication and interpersonal skills.
• Ability to effectively collaborate in a team setting.
• Proficiency in standard workplace software and/or information management applications.
• Prior experience working in a pharmacy or healthcare setting.
• Ability to navigate computer applications.
• Ability to work in a fast-paced environment.
• Knowledge of pharmacy benefit investigation, prior authorization support, and patient financial assistance connection.
• Prior experience working with physicians, nurses, or other healthcare professionals.

Ardon Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual identification or orientation, national origin, marital status, disability, veteran status or any other status protected by law.