Site Support Intern - Full-time / Part-time

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

GENERAL PURPOSE OF JOB

Focused on the support, maintenance and operations of IT systems and related technologies. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed.

KEY RESPONSIBILITIES

• Keep storage area’s organized
• Perform E-waste and follow SOP’s
• Shipping and Receiving product
• Help with tickets as time allows

SCOPE

Site Support:   This teams takes 2nd and 3rd level calls from the helpdesk and the Intern would help this team to accomplish their goals by providing support to the team in the above area’s

JOB REQUIREMENTS

Appropriate education and/or experience may be substituted on an equivalent basis

Education: Pursuing a degree in an IT field

Experience: N/A

Certificates, Licenses, Registrations:  N/A

Knowledge, Skills & Abilities:  

• Strong organizational and multi-tasking skills
• Ability to work independently
• Excellent interpersonal and written/verbal communication skills

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