Director of Revenue Cycle

OVERVIEW:

We are looking to hire a highly efficient Director of Revenue Cycle to oversee all tasks assigned to the revenue cycle department staff. The Director of Revenue Cycle's responsibilities include identifying patient reimbursement issues, ensuring that claims, denials, and appeals are efficiently processed, and resolving billing-related issues. You should also be able to code diagnoses and procedures correctly.

To succeed as a Director of Revenue, you should be able to manage staff and patient complaints and seek ways to improve the functioning of the revenue cycle department.

ESSENTIAL JOB DUTIES:

• Implement a system to ensure accurate billing information is entered into the billing system.
• Supervising the revenue cycle department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.
• Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
• Reviewing financial hardship applications.
• Overseeing the hiring and training of staff.
• Efficiently managing patient complaints with respect to billing and collections.
• Planning and structuring the department workflow and staffing.
• Correctly coding diagnoses and procedures.
• Single point of contact for Affinity Health Partners’ executive team.

RESPONSIBILITIES/KNOWLEDGE/SKILLS:

• Bachelor’s degree in finance, business administration, healthcare administration, or related field.
• Proficient in all Microsoft Office applications as well as medical office software.
• Proven experience in healthcare billing.
• Sound knowledge of health insurance providers.
• Strong interpersonal and organizational skills.
• Excellent customer service skills.
• The ability to work in a fast-paced environment.
• At least three years of previous experience