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in Butler, IN

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Estimated Pay $29 per hour
Hours Full-time, Part-time
Location Butler, Indiana

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Estimated Pay
We estimate that this job pays $28.68 per hour based on our data.

$16.25

$28.68

$59.56


About this job

Job Description

Job Description
Openings for Customer Service Representatives!

Robert Half is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative opportunity is located in Butler, Indiana, and is a long-term contract / contract to permanent  engagement.
What you get to do every single day
- Contribute accurate, friendly customer service in a timely fashion
- Field and send out send written business correspondence
- Receive and place telephone calls
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers- Strong computer skills including customer database systems

- Customer service and office administrative skills

- Ability to interact effectively with internal and external partners and clients/customers

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Supportive, positive attitude with a detail oriented demeanour applied to all tasks

- Strong technical skills including proficiency with Microsoft Office

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Microsoft Excel experience preferred

- Purchase Requests experience

- Solid understanding of customer service

- Deep understanding of Work Orders

- Ability to recognize, evaluate, and resolve problems effectively

- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

- Excellent communication skills (written and verbal)

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today