Warehouse Counter Specialist

Casteel Heating, Cooling, Plumbing & Electrical is one of Metro Atlanta's largest HVAC, Plumbing, and Electrical companies offering products, services, and solutions to customers. With a track record of long-term employee retention and fantastic benefits, Casteel offers the right candidate an opportunity to establish themselves in a successful career.

Responsibilities and Duties

• A clear understanding of HVAC
• Customer Service - Customer Service - Customer Service.
• Greet technicians in a positive professional manner in person and on the phone.
• Assist the technician by timely clarifying their needs and filling their orders.
• Place, arrange, and maintain inventory in the warehouse and display area.
• Place any inventory orders for out of stock parts for technicians
• Perform any and all physical requirements necessary to move and lift inventory.
• Operate efficiently warehouse material handling equipment.
• Assist with warehouse duties.
• Maintain very accurate records.
• Maintain a clean and organized work station.
• Stay up-to-date on all products through self-study and attending product training classes.
• All other assigned duties.
• Daily audits of HVAC jobs to verify accuracy.
• Filing warranty claims in a timely manner.

Qualifications and Skills

• 1 year of HVAC experience is preferred but will train the right individual.
• Must be 18 years or older
• Experience in a large-scale, warehouse/distribution center environment is preferred, but not required. Forklift experience preferred.
• Must have a valid driver's license.
• Must be able to stand for shift duration, lift, push, pull, and move items up to 100lbs using proper safety methods
• Must be able to thrive in a fast-paced, dynamic environment
• Flexible Saturday hours.
• Customer Service Driven.
• Strong communication and listening skills.
• Clean, neat, professional appearance, and attitude.
• Team player with a willingness to learn.
• Familiarity with Service Titan is a plus.
• Strong computer skills required.