House Keeping Supervisor - Largo Resort

JOB SUMMARY

The Housekeeping Supervisor is responsible for all housekeeping operations for a large resort property. Duties include managing staff and ensuring that homes/rooms are cleaned to company standards. Training and motivating team members. Develop and maintain positive relationships with the staff. Maintain high guest satisfaction scores.

ESSENTIAL RESPONSIBILITIES

· Establish work standards and procedures for housekeeping staff and ensure they adhere to it

· Assign duties to housekeepers and inspect already completed tasks to ensure compliance with already stated housekeeping standards

· Personally, carry out housekeeping duties in the case of any form of emergency/urgency, and/or shortage of staff

· Inspect cottages to determine areas that need repairs and/or maintenance

· Record and keep data regarding work assignments, and prepare reports on a routine basis

· Responsible for issuing work equipment and supplies to the housekeeping staff/workers

· REQUIREMENTS

· Must be able to always communicate effectively and clearly

· Must have excellent interpersonal skills to be able to get along well with co-workers and customers/clients

· Must be willing and able to work as part of a team or even lead a team when called upon to do so

· Must have good coordination and organizational abilities

· Must be proactive in carrying out assigned duties

· Must have good time management abilities

· Must be good at decision making

· Must have a good knowledge of customer service principles

· Must have relevant experience in housekeeping (preferably in a supervisory role).

· Must have a high school diploma

QUALIFICATIONS

· Must be someone that is trustworthy/honest. This is important because the supervisor may oversee looking after people's personal belongings

· Attention to detail

· Customer focus

· Reliability

· Listening skills

· Adaptability

· Planning and organizing

· Teamwork

· Integrity

· Honesty

· High energy levels

Our Benefits: Health, Dental, Vision, Free Life Insurance, 401k Plan Available, Discounted Hotel rooms, Discount in F&B outlets, Development opportunities, Employee appreciation events, Recognition and Rewards Program, And many more!

Company Overview

· NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services, and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world-class resort.

· Great Perks and Benefits - Work with a "Win from within company"