Behavioral Health Case Manager

Behavioral Health Case Manager 

Provider- Clarendon, AR
Department:  Clinical

Employment Type:  Full-time

Minimum Experience: Experienced

POSITION SUMMARY:  Mid-Delta Health Systems, a Federally Qualified Health Center (FQHC) has an immediate opening for a full-time position for Behavioral Health Case Manager at our clinic located in Clarendon, AR.  The Behavioral Health Case Manager works as part of the Behavioral Health Team by assisting providers in their provision of behavioral health services.  The Behavioral Health Case Manager aims to improve patient motivation by monitoring patient participation and engagement in behavioral health care, providing patient interventions, and screening for patient's behavioral health needs.  MDHS is a family and Community Health Center that offers a wide range of services insured, uninsured and underinsured patients.

RESPONSIBILITIES:
• Liaison between community partners, key stakeholders and health center leadership and staff

• Assists in the development of a system to assess and intervene with high-risk patients.
• Ensure SBHC services are properly integrated into all aspects of the health center functions.

• Develops overall resource requirements to meet identified needs

• Assists in developing and implements policies, procedures and guidelines
• Utilizes current research findings to support clinical social work services best practices on an ongoing basis
• Participates in the delivery of care as scheduled
• Performs and documents patient’s screenings, psychosocial assessments, progress and referral information
• Assists in the process of advocacy for patient’s access to resources through community programs and coaching to the patients, when appropriate
• Work with patient and counselor to develop treatment plan based on individual needs - crisis management plans, coping mechanisms and assist in accessing resources to meet mental health needs
• Collaborates and coordinates with the caregiver, medical provider, service assessment, case management, home health care and all other disciplines necessary to provide the best care to patients
• Evaluate the individual needs of patients accessing mental health services
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
• Maintains confidentiality and protects sensitive data at all times.
• Adheres to organizational and department specific safety standards and guidelines.
• Works collaboratively and support efforts of team members
• Will not allow any organizational practice, activity, decision or circumstance which is unlawful, negligent, contrary to the mission, vision or policies of the Mid-Delta Health Systems.

QUALIFICATIONS:
• Must have the ability to work effectively independently and in a team environment

• Excellent interpersonal skills
• Excellent verbal and written communication skills
• Requires professionalism and ability to deal effectively with patients, families, caregivers and a variety of internal and external resources
• Bachelor's degree in psychology from an accredited institution preferred 
• Minimum of three years of experiences in a healthcare setting required
• Bilingual in English/Spanish preferred

PATIENT CENTER MEDICAL HOME:
PCMH transformation is successful when there is support from a clinician lead. Their support sets the tone for how the practice will function as a medical home. The intent is to ensure that the practice has clinician and leadership support to implement the PCMH model and to acknowledge the role of staff in the practice’s everyday operations.

Our excellent benefit package includes:

• Medical, Dental and Vision Insurance
• 401K Retirement Plan/Employee Match
• Paid Holiday, Sick and Vacation leave
• Competitive Wages