Addiction Medicine Medical Assistant

ROLE AND RESPONSIBILITIES

The Medical Assistant is the face of all medical practices. This person is responsible for ensuring that practice operations are adequately conducted and usually has the most interactions with practice patients and vendors. This role requires professionalism, organization, proper grammar and writing, and excellent communication skills. The roles and responsibilities for this position below provide a baseline of duties one will need to fill this position. (These roles and responsibilities are subject to change at practice discretion).

Greeting and Engaging with Patients
Answering Phone
Perform all duties within HIPAA regulations.
Patient intake/discharge
Scheduling/Rescheduling Appointments
Providing Patients with resources and FAQs
Checking in patients/ Rooming Patients
Maintaining Patient Accounts
Receiving/Processing Payment
Cash Deposits (internally)
Checking Fax, emails, and patient communications
Supporting Administration Staff (making calls/sending correspondence/setting up meetings/etc)
Inventory Control
Opening and Closing Practice
Contributes to team effort!!!
QUALIFICATIONS AND EDUCATION REQUIREMENTS

A graduate of a certified medical office training course is preferred.
High school graduate or equivalent required.
2 years of experience at a healthcare facility in a medical receptionist role (essential).
Addiction Medicine experience (preferred).
Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).
Personality and demeanor to deal with the public and assist ill, older, or distraught patients
Familiarity with phone systems
Previous experience with Microsoft Office software is required
Good organizational skills

PREFERRED SKILLS

Multi-tasking
Flexibility
Computer skill
EHR
Microsoft Office
Telephone skills (multiline)
Customer service
Time management
Organization
Attention to detail
Scheduling
Word processing
Professionalism
Quality focus
ADDITIONAL NOTES

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 30 pounds at times.