Communications Clerk

Communications Clerk

Team Worldwide Corporate Office in Winnsboro, TX is seeking a part-time, entry level Communications Clerk. The ideal candidate will have the ability to:

• Have flexibility to work any shift between 6:00am and 10:00pm.
• Thrive in a high-paced and busy environment.
• Work in a paperless environment.
• Meet daily deadlines.

Responsibilities:

• Answer incoming customer service phone calls and respond to questions about existing shipments
• Monitor shipments in the shipment pickup dashboard
• Provide updates to branch offices and customers on shipment status and information regarding the shipment
• Rating/Pricing
• Data entry
• On-call duty as trained and assigned
• Occasional morning or night shifts assigned as necessary to support department needs

Qualifications:

• Detail Oriented
• Excellent communications skills – written and verbal
• Strong ability to multitask
• Strong computer skills
• Complex problem-solving skills
• Must be willing to work On-call duty as trained and required.
• Must be willing to work the evening shift from 1pm until 10pm, Monday through Friday.