Counter Sales Representative

Founded in 1887, Lampert Lumber operates locations in Minnesota, Wisconsin, South Dakota and North Dakota, providing specialty building materials to professional builders and do-it-yourselfers.

US LBM pr ov i des a w i de range of bu i ld i ng mater i als to construct i on profess i onals, comb i n i ng the advantages of our nat i onal scale w i th the excellent serv i ce levels, expert i se , entrepreneur i al culture and customer relat i onsh i ps of our local brands.

As a pe op le-f i rst company, pass i onate about cont i nuous i mprovement, US LBM i s proud to prov i de our assoc i ates access to the resources, tra i n i ng and devel op mental op portun i t i es to s i d e power them to succeed today, wh i le grow i ng profess i onally and prepar i ng for the challenges of tomorrow.

Pay Range: $22.00-$24.00/hr.

Pos i t i on Overv i ew

The Cou nter S ales Re p resentat i ve i s respons i ble for ass i st i ng customers and contractors w i th the sales process by tak i ng orders over the cou nter , answer i ng quest i ons, and rece i v i ng payment for customer orders. Th i s pos i t i on typ i cally works i n a reta i l env i ronment.

Essent i al Job Dut i es

• Greet and i nteract i n a pos i t i ve manner w i th customers. Ass i sts w i th quest i ons regard i ng merchand i se, locat i on of merchand i se i n store, pr i c i ng, and promot i ons.
• Process customer sales through use of cash reg i ster. Rece i ve payment by cash, check, cred i t cards, vouchers, or automat i c deb i ts and processes accord i ng to company standard procedures.
• Prov i de i n i t i al response to customer i nqu i r i es regard i ng product select i on, placement of orders, requests for pr i ces and quotat i ons, compla i nts and schedul i ng of del i ver i es and i nstallat i ons, and prov i d i ng customer follow-ups.
• Fac i l i tate product select i on of scheduled and walk- i n showroom customers, us i ng pr op e r forms to assure cons i stent records of select i ons.
• Purchase spec i al products and obta i n i nformat i on on pr i c i ng spec i f i cat i ons, uses, and ava i lab i l i ty.
• Attend ass i gned tra i n i ng and meet i ngs as requ i red to i ncrease knowledge of ent i re product offer i ng.
• Create accurate and complete i nvo i ces, work orders, and sales t i ckets. Code and i nput customer orders, pr i c i ng i nformat i on, and add i t i onal data i nto the computer system.
• I ssue refunds or cred i ts to customers w i th manager approval when necessary.
• Bag, box, or wrap merchand i se; prepare packages as necessary.
  • Correctly ma i nta i n all cash levels at the reg i sters, compute and record totals of transact i ons.
• Respons i ble for appearance of the showroom, the phys i cal i ntegr i ty and pr i de of the showroom. Ma i nta i n store env i ronment i nclud i ng doors, floors, w i ndows, ce i l i ngs, restrooms, and workstat i ons. Clean and dust products, d i splays, and face of the products.
• Ma i nta i n stock levels on the sales floor and i n the stockroom.

• Ass i st w i th phys i cal i nventory.
• Other dut i es as ass i gned by locat i on management.

Knowledge, Sk i lls & Ab i l i t i es

• M i n i mum educat i on requ i red - H i gh School D i ploma or GED equ i valent.
• M i n i mal exper i ence requ i red - bu i ld i ng mater i al knowledge and sales exper i ence a plus.
• Spec i al sk i lls requ i red - Comm i tment to prov i d i ng excellent customer serv i ce, strong oral and wr i tten commun i cat i on sk i lls. Ma i ntenance of profess i onal demeanor. Must be deta i l-or i ented and h i ghly observant. Must be able to mult i -task. Must possess good mathemat i c sk i lls. Able to use a calculator and computers.
• Knowledge of bu i ld i ng mater i als, appl i cat i ons, related equ i pment, and/or construct i on i ndustry.
• Good i nterpersonal and customer relat i ons sk i lls, vendor knowledge, ab i l i ty to read, wr i te, and perform bas i c mathemat i cal calculat i ons, and excellent oral and wr i tten commun i cat i on sk i lls.
• Ab i l i ty to read and understand bluepr i nts.
• Should be fam i l i ar w i th computer, pr i nter, telephone, c op y mach i ne, fax mach i ne, eng i neer's scale/ruler, mechan i cal tools, i nventory, and i nventory control.
• Must be able to dr i ve and walk throughout yards, plants, and off i ces, computer l i terate w i th M i crosoft Off i ce products and Trend system.
• Ab i l i ty to work Saturday and even i ng schedules as requ i red .
• Phys i cal demands i nclude stand i ng regularly, walk , use hands and arms to f i nger, handle, feel, carry, or reach. Occas i onally requ i red to s i t; cl i mb or balance or sto op ; kneel, crouch, or crawl. Regularly l i ft i ng up to 25 lbs., frequently l i ft i ng up to 50 lbs., and occas i onally l i ft i ng up to 100 lbs.

Lampert Lumber , a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.