Insurance Personal Lines CSR

Are you looking for a rewarding career that aligns with your values and allows you to have a positive impact? Bank Midwest is seeking dynamic individuals who are passionate about making a difference in people's lives. At Bank Midwest, we pride ourselves on our strong values and our purpose to "Make Lives Better." Our commitment to empowering our employees and the communities we serve sets us apart.

As an employee of Bank Midwest, you'll be part of a team that thrives on building strong communities. We believe in giving back and actively supporting local initiatives and organizations that make a difference. Additionally, we offer a competitive salary and a comprehensive benefits package that prioritizes the financial well-being and work-life balance of our employees.

Bank Midwest is seeking a full-time Insurance Personal Lines Customer Service Rep. This position works closely with all producers and customers to provide excellent customer service.

Responsibilities/Duties:

• Provide prompt, efficient, high-quality service to clients and agents as the primary point of contact.
• Work with agents and insurance carriers to market both new and renewal personal lines accounts.
• Gather information as needed for renewals, changes, and other customer service-related needs.
• Maintain strong business relationships with carriers, including service representatives, underwriting and claims.
• Working knowledge of the agency's core systems; EPIC and insurance carrier sites.
• Document all customer contact and interactions within core system.

Requirements:

• Licensing in Property/Casualty and Life/Health a plus; however; we will assist in training to secure proper licensing.
• Strong verbal/written communication skills, accuracy and attention to detail.
• Strong customer service focus and enjoy working in a team environment.

Benefits:

• Competitive compensation, 401(k), bonus program, and Employee Stock Ownership Plan.
• Medical, Dental, Vision options.
• Paid Time Off, Holidays
• Compensation is based on experience and qualifications.

Equal Opportunity Employer