Sales Support Specialist

Shoreline Fruit is the largest tart cherry producer in North America operating nearly 7000 acres of cherry orchards right here in Michigan, growing and processing over 25 million pounds of Montmorency tart cherries each year. We are a grower owned company built from two families' stories filled with pride and hard work that continues to grow in its reach of customers here and around the globe. You will be joining the team that grows, processes, markets, and sells the finest cherry products and other premium dried fruits available anywhere in the world.

We have an open position for a Sales Support Specialist - someone who will assist the sales manager with all phases of customer service functions and take part in a true team environment where we count on each other while also taking responsibility for getting our job done. This position goes well beyond data entry as you will be working to take care of customers' orders from the cradle to the grave with potential to learn and grow. You will be working in an atmosphere in which the phrases "true team environment", "wealth of good people working here", and "fun coworkers" are used daily.

Who you are:

The Sales Support Specialist position will require that you are energetic and optimistically self and team driven. You must be a collaborator and relationship builder good at analyzing trends and researching the status of orders. You are a person who enjoys working hard, having fun, and being creative in promoting new and existing sales growth to all market segments.

A sample of what you will be doing:

• Get to know, value, and work with all of the divisions and departments in order to manage orders for assigned marker segments, solve problems and provide solutions in creative ways, and provide the most up to date and accurate information to customers.
• Order management for assigned market segments including order entry, outbound shipment, and invoicing for all products and samples
• Manage sales relationships with certain existing customers as assigned to monitor customer satisfaction, offer new products and maximize new opportunities
• Customer liaison and problem solving for all facets of business including but not limited to, production, traffic, inventory control, quality assurance, and accounting
• Build relationships and work with existing customers to monitor satisfaction, offer new products, and maximize new opportunities.
• Know the product line and packaging options to work closely with the sales manager developing and growing new business.
• Set up and monitor customer contracts and estimates through the accounting system.
• Assist with trade show preparation, exhibition, and following up with leads.
• Be ethical always and still find ways to win.

What you will bring with you:

• Minimum of 4 years' experience in sales or customer service, or a bachelors degree in a related field. Both would be ideal.
• Competency using the Microsoft Office Suite.
• Solid verbal and written skills.
• Capable of multi-tasking and prioritizing workload with minimal oversight.

Additional Information - We take care of our people because it's the right thing to do. You can expect:

• Competitive pay based on the work you do here.
• Health, dental, and vision coverage with health savings and flexible spending accounts.
• 401k with company matching.
• Paid time off to keep the work/life balance.
• One of the most beautiful areas to live and work with so much to do that people from around the world travel here for vacation and enjoyment - priceless.

No resume filtering software here. If this job posting fits and excites you, please apply!

Shoreline Fruit is an equal opportunity employer. We are committed to creating an inclusive environment where we all feel we belong.