Operations Assistant - Hospitality

Our Team Is Growing!

Join Onsight Healthcare as an Operations Assistant at our corporate office!

Full-time Position w/Benefits Onsite Monday - Friday 8:00am - 5:00pm

Are you a well-organized and detail-oriented administrative assistant professional, able to proactively identify problems before they arise? Do you have excellent communication & customer service skills? Onsight Healthcare is seeking a professional who will support our Director of Operations in the day-to-day management of our field employees.

Step into a role where your administrative and interpersonal skills will make a difference!

Why Choose Onsight Healthcare?

Competitive Compensation – Starting pay of $18/hr with a potential increase to $19/$20/hr after successful 30/60-day reviews!

Meaningful Impact- Be part of the team that provides crucial support to our growing company.

Professional Growth- Develop valuable operational, communication, and customer-service skills in the dynamic field of healthcare.

Positive Work Environment- Join a company that values teamwork, inclusivity, respect, and employee well-being.

About You

You enjoy establishing strong relationships with your team and have a knack for communicating in a way that leaves people feeling valued. You know how to creatively problem-solve when it comes to gathering information and ask the right questions to get you the results you need. You possess a meticulous attention to detail and are able to complete tasks with minimal supervision. You are articulate and know how to prioritize in a fast-paced environment. The idea of putting your best foot forward, and forging positive relationships throughout your workday excites you, and you are eager to learn and quickly implement newly gained skills.

Are you ready to embark on a new role where your dedication and service will make a difference? Apply now to join our team!

Qualifications

Job Summary and Qualifications:

The Operations Assistant is a new and vital role that will contribute to the success of our team! They play a crucial role in managing day-to-day administrative tasks to ensure that operations run smoothly. The ideal person will be responsible for providing support to our Director of Operations and assist with day-to-day operations across multiple sites. Outstanding customer-service and communication skills are a MUST HAVE, as this role is interacting with a variety of representatives of our clients, vendors, and internal teams.

Location

• Onsight Healthcare
• Brentwood, TN

Responsibilities

• Supporting the Director of Operations by assisting with daily administrative operational duties to ensure streamlined communication and smooth day-to-day functions across all sites
• Assisting with the implementation of new policies and procedures to improve operational needs
• Maintaining records of all site inventory and employee timekeeping, while supporting the Director of Operations in conducting labor/inventory audits including proper follow-up with staff when discrepancies are detected
• Generating daily/weekly reports on operational accounts, and other data metrics as requested
• Assisting with internal claims processing, and ensuring both accurate tracking and timely payments
• Respond to inquiries and complaints in a timely and professional manner
• Ordering supplies needed for sites to maintain operational duties
• Assist with management of client relationships by coordinating meetings, and consistent communication
• Works collaboratively across organization to address concerns & issues related to operational success
• Assists in executing organization requirements for site set-up, to include but not limited to, state and local business licensing/certification, researching/establishing relationships with client points of contact
• Provide support for special projects and other duties as assigned

Position Requirements

• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Must have a high level of professionalism and outstanding customer-service skills
• Understanding of timekeeping and scheduling processes & procedures
• Ability to work independently and as part of a team
• Fluent in Microsoft Office Suite of products
• Strong knowledge of CRM systems and tools that enable field and support teams to be successful (Salesforce)
• Tech savvy and able to quickly adopt new software as needed
• Strong problem-solving and analytical skills
• Ability to multi-task and handle multiple projects simultaneously with tight deadlines
• Ability to work in a fast-paced environment and adapt to change quickly.
• Utilizes thoughtful problem-solving, communication, and collaboration tactics

Minimum Qualifications:

• Eligible to work for any U.S. employer
• Bachelor's degree in business administration, operations management, or a related field
• 1-2 years of experience as an operations or administrative assistant in a client-facing role
• Skilled at communicating with high levels of leadership both internally and externally
• Ability to generate and interpret data while identifying trends
• Strong time management skills and ability to prioritize tasks effectively

Compensation

• $18.00/hour base rate
• $19.00/hour - Day 30 (potential increase after successful review)
• $20.00/hour - Day 60 (potential increase after successful review)
• DailyPay App available (fees may apply)
• Annual Merit-Based Pay Raises

Benefits

• Accrued Paid Time Off (PTO) and observed holidays.
• Medical, Dental, and Vision Insurance available for full-time employees.
• Short and Long-term Disability Insurance available for full-time employees.
• Life and Accidental Insurance available for full-time employees.

Onsight Healthcare provides our healthcare partners with comprehensive valet, healthcare, and customer service solutions that focus on patient care. Our business is not just delivering creative multi-service solutions, but building dynamic teams that function as an extension of our client's healthcare facility.

Onsight Healthcare is proud to be an Equal Employment Opportunity Employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law

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