Campus Safety Officer

Job Category Officer Position Title Campus Safety Officer Full Time/Part Time Full Time Division Dean of the College Department Campus Safety Hiring Wage/Salary Range $20.77 / hour + $1.50 shift differential Determination When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. Benefits Current Benefits Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire. We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to: Health and Wellness: Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions. Paid Time Off: Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year’s and 3 floating holidays. Paid Family Leave: After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad. Continuing Education and Professional Development: Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee. Funding for work related courses to obtain an undergraduate or graduate degree related to your current position. After 7 years of service in an eligible position an employee’s eligible children may be awarded up to half of Colgate’s tuition to attend an accredited college, university or trade school of their choice. Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events. Department Statement The Office of Campus Safety is responsible for maintaining a safe and secure living and working environment that is conducive to learning, and is consistent with the academic goals and policies of the institution in an environment of respect. Our primary concern is the wellbeing of our students, staff, faculty and visitors. Campus Safety personnel are recognized and authorized with NYS Security Guard status. Accountabilities Accountable for providing patrol and dispatch (911) services to ensure the safety and security of the university community. Responsible for monitoring all university community members for adherence to the Student Code of Conduct and university policies. Accountable for (1) maintaining a safe and secure living and learning environment for the campus community (2) a customer-oriented approach to providing the full scope of campus safety services and (3) a team-oriented approach to achieving individual and department goals. Specific duties include but are not limited to the following: Maintain comprehensive knowledge of the university and campus safety department policies and procedures. Enforce the Student Code of Conduct and university policies. Provide information, directions, and general assistance to university community members both in person and via the phone. Receive emergency and non-emergency calls requesting Campus Safety assistance. Determine nature, location, and priority of calls to Campus Safety and dispatch personnel accordingly. Send and receive radio communications to / from Campus Safety Officers, other campus partners, and outside agencies. Coordinate incident response with 911 dispatch and other outside agencies. Conduct timely case investigations and write case reports, following established procedures. Provide incident response support. Monitor and respond to campus fire alarms. Investigate to determine if outside agency response is warranted. Maintain required dispatch logs and records. Patrol the campus for suspicious and/or illegal behavior, safety hazards, public assistance opportunities. Perform building tours and lock-ups / unlocks. Provide vehicular and pedestrian traffic control services. Assist motorists with disabled vehicles on campus. Enforce university parking regulations and issue citations for violations. Conduct special event safety and security risk assessments and walkthroughs. Participate in special event safety and security details. Provide basic first aid and lay first responder emergency medical care. Participate in department community outreach programs. Provide safety and security education to university community members. May train and/or have oversight of others, such as student employees. This position has been designated as a Campus Security Authority (CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department. Technical Competencies Name Patrol/Dispatch Description Demonstrated ability to respond quickly and appropriately during emergency and stressful situations both in person and over the phone, following established protocols. Demonstrated ability to problem solve effectively by evaluating situations and emergencies and using discretion to defuse and resolve issues. Demonstrated ability to file timely and accurate reports of incidents, using computer aided dispatch (CAD) and following departmental procedures. Ability to understand, interpret and follow University and campus safety policies, procedures and protocols for monitoring and enforcement, as applicable. Demonstrated familiarity with the university property for responding to emergencies and providing assistance. Ability to meet and maintain all requirements of the New York State Security Guard Act of 1992 in order to be registered as a Security Guard. Ability to become certified and maintain certifications to provide cardiopulmonary resuscitation (CPR), automated external defibrillator (AED), and Basic First Aid. Name Outreach/Education Description Demonstrated ability to communicate and interact effectively with a diverse group of students, faculty, staff and visitors on a daily basis. Demonstrated ability to work collaboratively with Dean of the College staff, faculty and student groups to promote an inclusive campus community culture and participate in outreach and communication efforts, including to women and historically underrepresented groups. Demonstrated ability to actively participate in educational sessions on any university policy and emergency management such as: alcohol consumption, student conduct, sexual misconduct, sexual harassment and bias-related conduct. Demonstrates and promotes an understanding of similarities and differences in student populations and diverse cultures in all areas of the university community. Name Communication/Customer Service Description Demonstrated ability to provide professional communications in all interactions, including face-to-face and by phone or radio. Demonstrated ability to provide efficient and timely responses for services, accuracy of information and speed in relaying information. Demonstrated ability to behave in a professional, helpful and friendly manner to provide quality experiences in all interactions and communications and strive to build confidence in community members. Demonstrated ability to maintain cooperative and collaborative working relationships with outside agencies such as the local, county and state police agencies. Behavioral Competencies Name Personal Accountability for Results Description Takes ownership and accountability for decisions, performance and outcomes and behaves in a responsible manner with a positive attitude related to area of responsibility. Name Effective Communication Description Demonstrates effective written and oral communication skills; communicates clearly and knowledgeably; shares information with others, seeks input from others; adapts communication to diverse audiences; protects private and confidential information. Name Problem Solving and Decision Making Description Analyzes and prioritizes situations to identify and solve problems; solutions increase efficiency and improve quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, timely decisions. Name Change Management Description Analyzes and prioritizes situations to identify and solve problems; solutions increase efficiency and improve quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, timely decisions. Name Leadership and Teamwork Description Applies skills and knowledge to achieve department and organizational goals; helps others perform at their best; self-aware and open to feedback; adds value; high quality work, understands and supports organizational goals; builds wide sphere of influence to enhance individual and organizational effectiveness; builds productive working relationships; cooperates and collaborates with colleagues; treats others with respect; resolves conflicts among team members; balances individual and team goals. Name Creativity and Innovation Description Thinks of and encourages new ideas, and is keen to experiment and see ideas implemented; finds new and innovative ways of creating value for the university at the division, department or function level. Name Diversity and Inclusion Description Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; is trusted and respected by others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity on campus. Name Sustainability Description Understands the impact of personal behavior in achieving the university’s commitment to a more fully sustainable and carbon neutral campus. Shows support for the university’s sustainability initiatives by personal behavior, and by influencing and encouraging others to use sustainable practices. Requirements Professional Experience/ Qualifications Excellent oral and written communication skills required along with the ability to interact effectively in a diverse community. Ability to multitask and perform in a busy and stressful environment is essential. Must be able to work independently with minimal supervision. Ability to complete assigned tasks and follow up efficiently and promptly is essential. An understanding of the constraints and legal/ethical requirements of confidentiality and privilege of information required. Must be able to successfully complete the five day Security Officer Academy or demonstrate successful completion of the NYS Police Officer Basic Academy. Must be able to successfully complete the department’s Campus Safety Officer Field Training program for both components of patrol and dispatch. As a designated “essential employee”, must be able to remain on duty beyond normal shift or report to duty without advance notice; must be able to work any time of day, day of the week and holiday. Ability to work a rotating schedule. Preferred Qualifications Knowledge of Microsoft Office, including Word, Excel, enough to enter data, and familiarity with CAD or Banner desired. Experience with access control, closed-circuit television (CCTV) or two way radios desired. Previous related work experience as a campus safety/security officer or police officer, and/or prior experience working in a college or university public safety environment is preferred. Experience in recognizing and resolving and/or referring to emergency and stressful situations highly desired. Knowledge of local and state laws desired. Education High school diploma or equivalent required. Associate’s degree in criminal justice or related field or equivalent military experience preferred. Certifications Must be able to meet all requirements of the New York State Security Guard Act of 1992 in order to be registered and maintain registration as a Security Guard. Must be able to attain CPR, AED, and First Aid certification. A current valid driver’s license, in accordance with the University’s Driver Safety and Motor Vehicle Use Policy is required. Physical Requirements Ability to physically respond to all incidents and emergencies throughout the entire campus and be able to perform all duties in a safe and timely manner. This includes the ability to climb stairs, patrol on foot, stand for long periods, sit for long periods and to drive a radio equipped motor vehicle and use the radio for communication purposes. Other Information Posting Detail Information Requisition Number 2024S018Posting Temporary No Work Schedule 12 hour shifts; working a 4/3, 3/4 schedule Job Open Date 03/13/2024 Job Close Date Open Until Filled Yes Special Instructions Summary EEO Statement It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply. Clery Act CAMPUS CRIME REPORTING AND STATISTICS The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu.