Revenue Care Specialist Air Logistics - Full-time / Part-time

Manpower is hiring for a Revenue Care Specialist! If you have experience working in Air Freight Operations and have knowledge of Accounting Principles, please apply now.

What’s in it for you:

• Monday – Friday:  8am – 5pm
• Pay Rate:  $25/hr.
• Contract Position based on client’s needs.

• Overseeing the correct and appropriate revenue and cost input activities associated with our customers’ transactions. Most specifically, the RCC Specialist will be responsible for executing pre-invoice file audits to ensure proper cost entry and invoice entry fields are completed, and as a subsequent activity will generate invoice documentation to customers.
• Responsible (along with our Customer Care Specialists) for ensuring customer credit information is up to date, and customer quotations are up to date.
• Provide support in systematic functions and tasks associated with confirming expected Gross Profit (GP) at a transactional level, along with month end closings.
• Manage/Oversee related cost entry and revenue entry tasks through Business Process Automation (BPA).
• Coordinates with Operational Care Centers (OCC) for cost topics around haulers, carriers and third parties.
• Coordinates with Customer Care Locations (CCL) for revenue topics related to charges towards the customer.
  Review Gross Profit on file, trade-lane and customer levels.
• Immediately report problems, invoicing disputes or credit check issues to customer care teams, supervisors, managers, divisional managers or branch managers
• Monitor payment behavior of customers in collaboration with finance teams (Account Receivable)
• Work with Sales and Customer Care teams on credit limit adjustments.
• Handle daily Forwarding Sub Ledger (FSL) activities including month end closing.
• Lead challenge resolution and work on improvement processes.
• Drive for automation improvements such as auto file closing and automated cost entry and automated charge code entry (detail task provided at the end of this document)
• Work on resolving disputed invoices.
• Answering questions and instructions on the billing

• High School Diploma/ College Degree is preferred.
• Experience working in Air Freight Operations
• Knowledge of Basic Accounting Principles
• Financial system knowledge
• Ability to understand a customer/supplier tariff.
• Knowledge of interaction between systems