You might also like
in San Bernardino, CA
BDC Service Coordinator
Estimated Pay | $19 per hour |
---|---|
Hours | Full-time |
Location | San Bernardino, California |
Compare Pay
Estimated Pay$15.14
$18.51
$29.79
About this job
Our dealership is hiring an experienced BDC Service Coordinator to join our dealership! This is the perfect opportunity to take your automotive career to the next level. Apply today and find out all our dealership has to offer!
As the BDC Service Coordinator you would be responsible for following up with prospective customers; working with new and existing customers to schedule and confirm appointments; and reminding customers of sales appointments for new and existing customers. You would report directly to the BDC Manager.
Dealership Offers:
Competitive wages
Health Insurance
Dental & Vision Insurance
Life Insurance
401k
Paid Time Off and Paid Holidays
Opportunity for advancement
Essential Duties:
Communicate professionally via phone and email on a regular basis following up phone calls to service customers
Answer phone calls and respond to caller inquiries regarding service appointments and recall needs
Maintain professional and outgoing demeanor with customer base to build rapport by asking engaging questions and actively listening for key concerns/motivations
Utilize contact management program to update customer files with proper notes of contact, emails sent, information/calls received, etc.
Maintain a basic knowledge of product line and current offers/incentives
Performs other related duties as assigned
Job Requirements:
High School Diploma or equivalent, required
Minimum 1 year of Automotive Service BDC experience (Preferred)
Minimum 3 year of previous customer service experience
Excellent telephone, writing and typing skills
Must be able to work weekends
Must have a drive, passion and confidence to be successful
Professional appearance and work ethic a must
Bilingual, (Preferred but not necessary)
Ability to multi-task in a demanding environment
Team oriented, flexible and focused on maintaining a high level of customer service
Valid driver's license
PIe5a5249751b7-29952-34034023