Chief Operating Officer - PRO Resources

CHIEF OPERATING OFFICER

PRO Resources

Detroit Lakes, MN/Fargo, ND Areas

About PRO Resources

PRO Resources is a Professional Employer Organization (PEO) that designs and implements human resource solutions for clients in small and mid-sized markets. These targeted solutions include Human Resources, Payroll and Compliance, Workplace Safety and Workers’ Comp, Benefits Plans and Administration, and Wellness. Working shoulder-to-shoulder with clients, PRO Resources helps develop creative solutions that increase productivity, improve the focus of core operations, and maximize the return on human capital investment so that clients can focus on growing their businesses.

About The Opportunity

PRO Resources is seeking a Chief Operating Officer who is a strategic leader, focused on operational excellence, team leadership, fostering a culture of collaboration, and ensuring service excellence to clients. With a dedicated staff of 48, the selected candidate will be well-positioned to drive and grow significant impact for clients across the region.

Key Responsibilities to Achieve Success

The Key Accountabilities for the position include but are not limited to the following:

Operational Excellence and Efficiency

Streamline operations to improve processes, enhance efficiency, and ensure the organization operates smoothly. This includes identifying inefficiencies, implementing best practices, and leading IT transformation efforts as necessary.

Leadership and Organizational Culture

Foster a culture of collaboration, open communication, and teamwork. Develop future leaders and manage change effectively, especially in a change-averse environment.

Operational Strategy and Execution

Along with the partners, co-create and implement future-focused strategies that align with PRO’s mission and market opportunities. This involves anticipating future trends, creating competitive strategies, and ensuring these strategies are executed effectively across the organization.

Financial Management and Growth

Oversee financial management practices, including budgeting, forecasting, and analysis, to ensure PRO's financial health and profitability. Execute strategic growth initiatives and service expansion plans.

Client Satisfaction and Success

Ensure the delivery of high-quality services that meet clients' unique needs, leading to high levels of customer satisfaction and contributing to client success.

Human Resources and Compliance

Ensure that PRO’s internal HR practices, including employment law compliance, benefits administration, and risk management, are up to the highest standards.

Requirements of the Position

Compensation and Benefits

The comprehensive benefits package for this position includes:

• Competitive salary based on experience
• Health, Dental, Vision Insurance
• Health Savings Account (HSA)
• Supplemental Insurance options
• 401k Retirement Plan
• Employee Assistance Program
• Paid Time Off (PTO) and paid holidays
• Employee Wellness and Early Out Schedules

The Search

Sagency, an executive search and leadership consulting firm, has been retained by PRO Resources to conduct this search for a Chief Operating Officer. Sagency consultants will review and evaluate all interested parties to help the hiring team review a final group for consideration.

The search will be conducted in a professional manner and all potential candidates will be given consideration. Candidate conversations and information will be handled with great discretion and confidentiality. Sagency and PRO Resources are equal-opportunity employers.

If after reading this Opportunity Profile, you feel that your experience, skills, and passion are a good match for the organization and this role, we would like to engage with you. Please read below for the first part of the application and selection process.

Application and Next Steps

Step 1: Interested candidates complete the online application.

• Upload your resume
• The online application will be posted until the position is filled.

Step 2: A Sagency Executive Search Consultant may schedule an initial phone call with qualified applicants.

Step 3: A Sagency Executive Search Consultant will schedule a 60-minute interview with select candidates.

Step 4: If you are selected and choose to move on to interviews with our client, you will be asked to complete an online assessment.

Step 5: First-round interviews with PRO Resources.

Thank you for your time and your interest in this role.