General Manager for Boutique Doggie Daycare and Boarding

Salary: $75,000.00 - $90,000.00 per year (Depending on Experience) + Monthly Bonus based on Revenue Goals

The Wags Club, the largest upscale dog resort on the west side is currently seeking a General Manager to lead our team!

We offer a luxury pet resort environment to our furry clients and have spared no expense in providing the ultimate creature comforts from synthetic turf, cabanas, and wading pools to beds and plush flooring. We are a one-stop shop for all your pet needs and we are looking to expand our team as we grow into new locations!

We provide you:

A resort environment with a fun, passionate team of professionals
$75,000 to $90,000 annual Compensation Package (Depending on experience)
Medical, dental, and vision benefits
Monthly bonus if targets are met
The ability to bring your dog in to work with you every day at no cost
Advancement and rewards for the right candidate

The job duties are as follows:

Manage day-to-day operations of the dog resort
Build client relationships and resolve any client issues

Master our operations software (Gingr)
Transport dogs to the vet as needed
Create schedules
Staff management including coaching, development, performance appraisals, and resolution management
Play an integral role in training new employees and re-training existing staff as needed
Manage the performance review process and disciplinary measures
Handle petty cash and oversee daily cash handling and transactions
Manage and order inventory
Oversee prep, feeding, and grooming
Work with vendors to ensure the maintenance of the facility.
Liaise with owners/management to ensure the safe operation of the Daycare and Boarding programs
Oversee all Front Office operations and ensure sales goals are being met
Oversee the social media of the company and client communication
Work with owner and accountant to process payroll
Maintain all Cal/OSHA programs and requirements
Oversee employee benefit program
Assist in any ad-hoc administrative or operational capacity

Job Requirements:

Candidates must be able to stand on their feet for long periods of time, crouch and stoop and perform physical work, such as sanitizing the facility, handling and bathing dogs as needed
MUST have great customer service skills
Must be reliable, responsible, and a hard worker. Must be able to follow instructions and have good follow-through
MUST have a positive attitude and be able to motivate your team
Good computer skills are required
MUST be friendly and outgoing and MUST really love dogs.
Must have a valid CA Driver's License.
Candidates must be available Monday- Sunday
Candidates must submit a COVER LETTER detailing why they want this job.

Salary: $75,000.00 - $90,000.00 per year (Depending on Experience) + Monthly Bonus based on Revenue Goals

Benefits:

Dental Insurance
Employee discount
Health insurance
Paid time off
Vision insurance